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| Articles by Answer Now Inc |
1. 5 Most Important Steps to Improving Customer Service
October 23, 2013
First impressions have the power to make or break sales opportunities in service-oriented organizations. With an excellent interaction, customers are more likely to make an initial purchase, become a loyal customer and refer a business' solutions to others. A bad experience, on the other hand, dri...
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2. Top 6 Reasons to Outsource to a Medical Call Center
October 01, 2013
In today's value-based care environment, few healthcare organizations have the necessary budget, in-house expertise, tools, technology or staff to operate a medical call center. Fortunately, outsourcing provides a perfect solution for medical groups, practices and hospitals. Not only does outsourc...
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3. How Much Does It Cost to Outsource Call Center Services?
September 12, 2013
When considering outsourcing call center services, you should find a provider that offers a quick and easy way to calculate the savings from your investment. A simple-to-use online calculator will help you see the results you can expect by working with a specific service provider.
Addressin...
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4. How Using a Contact Call Center Can Help a Business Succeed
June 21, 2013
Can companies benefit from outsourcing to a contact call center? In a nutshell, yes! Given today’s ultra-competitive, global world, businesses must find ways to save money, increase revenues and provide the best service possible to their customers. Outsourcing to a professional call center can de...
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5. Call Center Services: Why Companies Need a Bilingual Provider
May 06, 2013
In many situations, deciding to outsource your call center services is a wise strategic move to lower costs and improve customer relationships. But you may be missing major opportunities if you don’t consider a bilingual answering service.
According to recent estimates, the U.S. is home to ...
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6. Answering Services: The Top 13 Questions to Ask Potential Providers
May 01, 2013
Rarely are two providers of answering services alike. To help you compare apples-to-apples, the following 13 questions will create a framework for your evaluation. They'll also highlight the most important criteria in selecting a true partner for the long-haul.
1. Does the provider keep a ...
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TIM FAY
After 60-plus years of living, I am just trying to pass down some of the information that I have lea...more
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LAURA JEEVES
At LeadGenerators, we specialise in content-led Online Marketing Strategies for our clients in the t...more
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ALEX BELSEY
I am the editor of QUAY Magazine, a B2B publication based in the South West of the UK. I am also the...more
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GENE MYERS
Author of four books and two screenplays; frequent magazine contributor. I have four other books "in...more
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SUSAN FRIESEN
Located in the lower mainland of B.C., Susan Friesen is a visionary brand strategist, entrepreneur, ...more
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STEPHEN BYE
Steve Bye is currently a fiction writer, who published his first novel, ‘Looking Forward Through the...more
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SHALINI MITTAL
A postgraduate in Fashion Technology. Shalini is a writer at heart! Writing for her is an expression...more
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ADRIAN JOELE
I have been involved in nutrition and weight management for over 12 years and I like to share my kn...more
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JAMES KENNY
James is a Research Enthusiast that focuses on the understanding of how things work and can be impro...more
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Author: Answer Now Inc
