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Displaying 1 to 10 of 20 articles |
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Articles by Diane Helbig |
1. 5 Key Steps to Getting it Done
October 02, 2013
It seems these days like we are all wearing a lot of hats and juggling many balls. More and more I am hearing people talk about being overwhelmed – or not being organized enough to handle everything that is on their plates.
I think we all struggle with project and time management now and the...
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2. Empower Your Resources
September 24, 2013
Owning a business means wearing a lot of hats. You’re the visionary, supervisor, chief decision maker, and resource gatherer. At the end of the day, YOU are the person who makes or breaks the enterprise. Whether or not you have employees you do have resources. You can’t do everything yoursel...
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3. Find The Pain Get The Sale
September 18, 2013
They say people buy based on emotion; to alleviate or avoid some sort of pain. The challenge for salespeople is to find that pain. Sometimes it is very clear and other times it is hidden.
Unfortunately, many salespeople don’t understand this. They believe that EVERYONE needs or wants what t...
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4. Good Referrals Matter
September 11, 2013
The only referrals that matter are the good ones. Sounds like a no-brainer statement. However, too many people don’t get it. It’s my belief that their thought process is slightly mixed up. They either think that offering a referral (regardless of its quality) will make them look good, or they think ...
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5. How Can You Help
September 04, 2013
How can you help other people succeed? How can you help them solve problems? Why would you want to bother?
Well, we are shown time and time again that the way you get what you need is by giving and helping others. It’s so easy to think only of what we need to achieve. We lose sight of the be...
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6. How to Ensure Tradeshow Success
August 28, 2013
Tradeshows can be a great way to connect with clients, prospects and referral partners. It’s good to ‘be seen’ and to see what’s out there. However, if not handled well, a tradeshow can be an expensive waste of time. So, what can you do to improve your odds of success? Have a plan and work the plan....
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7. How To Hire For Success
August 23, 2013
So you’re at a place where you need to hire employees. Fantastic! How can you improve the odds that you’ll hire well? Follow some basic guidelines.
1. Know what you want The mistake we make is paying attention to the position and not the people. In order to hire effectively you need ...
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8. How To Succeed in Business, Sales, and Leadership
August 20, 2013
When I look at the various aspects of business I am drawn to the idea that the same three Cs apply to creating an environment for success. Those Cs are: Clarity, Communication, and Consistency. They actually work in concert with each other and therefore, are inseparable. Let’s visit each independent...
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9. How To Use Customer Service Effectively
August 07, 2013
Many people claim to believe in the value of customer service. However, most don't really institute programs that ensure they are going the extra mile and can be implemented consistently over time. It's more like they get a spark of creativity and take brief action. Then, within a very short time th...
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10. I Just Called To Say
July 31, 2013
We all know how important it is to follow up with a client after we do the work. The question is how to do it well. One of my newsletter subscribers asked me to address this issue. Actually, her exact words were, “What is a good way to word a follow up email once you’ve shipped?” So, here we go! ...
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