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| Articles by Noe Legaspi |
11. Live chat helping to improve customer support
August 05, 2013
Exceptional customer care is very important for any business. When you are focusing to improve your customer support, focus should be given to how your chat operators and customers are interacting. Proper tools must be chosen for the customer support department so that it can perform its tasks conve...
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12. How to Make Your Proactive Chat Effective?
July 24, 2013
Proactive chat has gained much popularity in the online business world. Using this feature of live chat software, the retailers can engage customers towards their website and hence can increase their online revenues. However, you can ...
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13. Tips to enhancing your chat skills
July 17, 2013
The customers always have the last say. They are the ones who get to decide if your business is running well or not. If you receive a positive feedback from your clients that means they are well satisfied with your business and you are doing a good job. Keep your online support service up to par and...
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14. Know Your Customers through Live Online Chat
July 08, 2013
Running an online business you lack a face-to-face contact with your customers during a purchase process. Absence of a face0-to-face interaction somehow creates a communication gap between you and your customers. Thus, you can't get information on 'who your customers are, what they want to purchase...
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15. Why Live Chat Software Is A Savior Of Online Business?
June 20, 2013
Having Live Chat Software on the business website is now becoming a trend. It is a highly lucrative tool for the online business and it is steadily gaining popularity. However, there are some people who think that this is just another way to be flashy a...
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16. Delivering Seamless Customer Service is Possible with Live Support Service
June 16, 2013
Market situations in any society do not remain the same. At one time, the conditions are favorable for your business; whereas the other times you have to face the recession. Companies which successfully get through such situations earn a big name in the business world. To prove the successful existe...
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17. Develop a Strong Customer Relation through Live Chat Software
June 12, 2013
Once you have stepped into the business world, it is highly important that you develop a strong relationship with your customers. How could one define a 'strong relationship' between a seller and a buyer? It refers that your customers should have trust in you. He/she should be happy with your servic...
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18. Live Support Service Provides You with All to Renovate Your Online Business
June 03, 2013
To standardize their online businesses the online retailers are required to up-date their business tools and practices. Implementing live support service on their e-commerce website the online retailers have revolutionized their digital businesses in a ...
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19. Understanding Customers is Easier with Online Support Chat
May 12, 2013
There are some things in life which are difficult to comprehend. Customer behavior is one of those things. Customers of today have become choosier. They have higher expectations of their good and service providers. They would rather wait to buy from a credible vendor than do business with any Tom, D...
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20. Live Chat Support Increases ROI through Personalization
May 12, 2013
For online businesses, a tech tool like live chat support is all that's needed to increase ROI. With the help of web-based help desk, companies can now personalize online shopping experience thro...
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Author: Noe Legaspi
