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Author: Innes Donaldson
Displaying 1321 to 1330 of 1473 articles < Back | Next >
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 Articles by Innes Donaldson 
1321. Internet VoIP technology
January 05, 2016

New VoIP (Voice over Internet Protocol, or Voice over IP) technology offers everyone the chance make cheap internet calls over their existing broadband connection. But as well as the cost savings, there are many other benefits to using an internet phone service, some of which you may not have consid...

1322. Landlines for added business credibility
January 05, 2016

Over 70% of customers tend to trust the businesses, which operate within their local area, than those which are based overseas. When your brand is still unknown for the reason of business being newly established, it is quite hard to win the prospect's loyalty and to assure the future buyer that you ...

1323. VOIP business telephone systems
January 05, 2016

Business Telephone Systems have come a long way since the days when Alexander Graham Bell paged Watson to come into his office. These days, a string connected to two tin cans just won't get it done when it comes to handling heavy call volumes and maintaining outstanding customer service. That is why...

1324. The benefits to a business of business telephone systems
January 05, 2016

Business telephone systems are different from the regular household telephones. These are multi-functional and are equipped with features like VoIP, PBX, IP PBX, voice mail and auto attendant systems, Remote LAN access, Computer Telephony Integration, Customer Relationship Management and high speed ...

1325. Main features for telephone call centres
January 05, 2016

The largest part of a call center's finances is the payroll cost. Unfortunately, managing an efficient staff is easier said than done, and this is the reason why many companies of all sizes find it hard to keep their payroll costs in check. By ensuring that your agents are being utilized as efficien...

1326. Virtual call centre software investments
January 05, 2016

One of the chief complaints heard by consumer experts these days is the lack of quality customer service available to them. Unavailable or poorly trained staff have been cited as two of the more egregious annoyances experienced by customers, a problem that isn't about to go away any time soon. For c...

1327. Hire call centre services for a business
January 05, 2016

For small or medium-sized business owners, a time might come when you find it financially wiser to get someone else for receiving your business calls.

This practically relates to giving contracts to a call center for handling such things like answering calls from clients, making outgoing cal...

1328. Call centres for a means of telemarketing
January 05, 2016

The decision to outsource telemarketing to a call center is not always an easy one. Telemarketing outsourcing can be a new and different venture to companies that have been cold calling from the beginning. Choosing an outsourcing company can be difficult. You first must decide if you want to use a l...

1329. What to know about call centre outsourcing solutions
January 05, 2016

Call Center Outsourcing is the use of a Telesales or Telemarketing vendor to handle an inbound or outbound call center project that normally draws on internal resources. Using outside resources allows you to concentrate, cost effectively, on your core competencies.

Outsourced Inbound

1330. Businesses - why choose an inbound call centre set up
January 05, 2016

As easy as it may sound, but answering calls on behalf of a company is a very critical and important task. Businesses and organizations tend to outsource their call answering requirements to professional service providers as it offers them various benefits. Apart from reducing their workload these s...

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Steve Bye is currently a fiction writer, who published his first novel, ‘Looking Forward Through The...more
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Nanette Victoria Spiritual Coach and Intuitive Guide (over 27 years experience) Spiritual Ministe...more
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Rev Bresciani is the author of two Christian books. One book is an important and concisely written b...more
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For the time being just a newbie in the Insurance Industry but a quick learner, soon-to-be expert Ja...more
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Sandy Fischel is the marketing director at And Above All YOGA, a wholly owned division of The Fische...more
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