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Author: Innes Donaldson

Company: Fresco Creative

Region: Hampshire, UK

Website: www.frescocreative.com

Author Comment / Biography:
Offering freelance SEO and content writing services plus much more to businesses across the UK and internationally.

Displaying 1341 to 1350 of 1735 articles < Back | Next >
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 Articles by Innes Donaldson 
1341. How VoIP works
April 02, 2016

Information and communications technology (ICT) is an integration of telecommunications and computer technology. In other words, the computer, software, a wireless network, a telephone network and audio-visual systems, act together to access, transmit, alter and store information via a unified syste...

1342. VoIP call handling
April 02, 2016

VoIP has evolved in the last few years and has become a primary choice not only for home or small businesses but also for large corporations. It has become more reliable overtime and offers the same or more features compared to traditional phone lines at a fraction of the cost.

Another most ...

1343. Best tips for call handling management
April 02, 2016

Would you like to know how to improve the customer service levels in your business so you can better retain and grow your current customer base? Efficient and effective call handling is the best place to start. If your company receives enquiries and conducts business over the telephone the below top...

1344. Business Telephone Systems as an overview in detail
April 02, 2016

Business telephone systems are multiple line telephone systems used in business environments. They could be key systems for small scale operations or hybrid systems; or PBX (Private Branch Exchange) systems that are meant for large scale operations or the more recent VoIP systems.

In a key s...

1345. The importance of business telephony
April 02, 2016

The telephone system has been around for decades and it is critical to households and businesses. For obvious reasons the telephone system is vital to business, it keeps you connected with customers and it allows you to contact colleagues either in house or across another premises. The business tele...

1346. Best practice telephony
April 02, 2016

Share and compare Best practice stems from the experience of others. All businesses and industries are different, but best practice principles are often the same across vertical markets. Sitting down for a friendly and open discussion on improving profitability with your biggest competitor is unli...

1347. IP telephony and IP VPNs
April 02, 2016

Many organisations are getting significant benefits from the deployment of applications - only a few require a VoIP infrastructure change to achieve these. Your existing voice infrastructure may support some or all of the enhanced telephony applications listed below. Use the list (not exhaustive) as...

1348. Effective telephony - key tips
April 02, 2016

A spot check on your existing telecoms strategy and current infrastructure will focus you on what you have now, and lead you onto what you need to do next. Design a simple scale (for example poor, average, good and excellent) and use it mark the three areas of licence compliance, safety and security...

1349. Exceptional answering services for businesses
April 02, 2016

Answering services don't just answer calls and take messages. Excellent outsourcing providers go the extra mile to guarantee their services and employees fit into their client's goals, mission, and vision. Great answering services guarantee that live operators combine with telecommunications service...

1350. Small businesses and their need for call answering
April 02, 2016

Small businesses often couple their intense drive to succeed with lightening fast creative ideas. Vision and ambition are great assets, but many businesses lack the time and the resources to efficiently provide customer service. This presents a problem, since businesses need great customer care to r...

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