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Articles by Kimberly McCloskey |
21. Year Round Gratitude
March 10, 2009
The holiday season is upon us yet again. This is traditionally the time of year we think about being grateful for what we have; family, friends, our health -- and the customers who keep our businesses alive. We should all take the time to show our customers just how important they are to...
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22. Unclutter Your Inbox!
March 10, 2009
I am sure that every one of us experiences email overload on some level. Not only do we receive business and work-related e-mail that need immediate attention, e-zines that we've subscribed to, and forum discussions we've joined, but we also receive spam, forwards, and notes from our friends and ...
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23. Do YOU return phone calls?
March 10, 2009
Do you return phone calls? Do you? All of them? You should. Why? Because it annoys people when you don't! Remember when it used to be common courtesy to return phone calls? You knew without a doubt if you left a message someone would call you back. There were no exceptions to the rule. This i...
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24. Perfect Public Relations
March 10, 2009
Do you ever get the feeling that your strategy to hold onto existing customers or acquire new ones is not working? Studies show it can cost up to five times as much to bring in a new customer. So what can you do to improve your chances of obtaining new customers or making sure you keep the ones ...
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25. Tame Time
February 27, 2009
Tame Time with Time Boxing...or is it Blocking Time? I want to share with you a scheduling technique that is new to me but has been around for many years: nowadays it's referred to as "Time Boxing". I was recently made aware of the concept through a virtual assistant (VA) forum I belong to a...
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26. Overwhelmed?
February 27, 2009
Overwhelmed? We all face times when we feel overwhelmed with tasks or chores or responsibilities. It can be after a vacation - no matter how well you prepared for it beforehand - or after a particularly time consuming project - I recently completed a three-week project that took up most of m...
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27. Delegate Now!
February 27, 2009
Delegate Now! Feeling overworked? Having a problem effectively managing your time? Want to be more productive by doing less? Well, you can if you just learn to DELEGATE. Yes, I mean "learn to delegate." If you don't delegate properly by laying a solid foundation and establishing g...
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28. Checklist Wisdom
February 27, 2009
I USE CHECKLISTS FOR REPEAT PROJECTS THAT CONTAIN THE SAME SERIES OF EVENTS EACH TIME. For example, each real estate agent I work with has specific tasks to be completed for a new listing, such as taking photos, adding to websites, sending thank you cards, etc. Or when I design and carry out a comp...
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29. The How To's of a To Do List
February 27, 2009
The How To's of a 'To Do List'! I am a huge fan of the To Do List. Some may say it's a waste of time and effort, but I believe it's a simple and effective way to stay focused. 1. Keep the To Do List easily accessible so it's not a chore to simply add a task or to check what i...
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30. Admit Your Mistakes!
February 27, 2009
Admit Your Mistakes! You're probably thinking "Do I have to?" My answer is "Yes!" Here's why: We will make many mistakes over our lifetime; it simply can't be avoided no matter how hard we try. Forgetting to follow-up with a client or picking up a specially requested item a...
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