Buy Electric bicycle Best selection of formal product manufacturers, aftermarket
Service Particularly important. Photo by Wen Bo
With increased electric bicycles, electric bicycles have become more and more quality
Consumption Those concerns. And recently, the reporter learned from the Consumer Council in the city, to the second half of this year, electric bicycle
Battery Quality problems have been repeatedly complained.
New battery repair by "change"
Ms Fung consumers to Vehicle Battery repaired, they found not only the brand changed the battery, but also a lot more than the old. Miss Feng Dongsheng Town, last year sold a line of electric bicycles buy an electric bike, but the vehicles fault occurred in less than a year, after inspection, the car line that is the battery out of the question, asked her to leave the battery repair . A few days later, Miss Feng asked to repair to the car dealers, car dealers told her the battery in a metal interfaces used to connect a broken line, they have failed batteries destined for the maintenance of Jiangsu manufacturers went over there, " to two weeks to return to, "Ms Fung continue to be patient.
Ms Fung said that the practice of the taxi companies are not satisfied that the unauthorized dealers will repair their batteries back to manufacturers, but also let her wait for two weeks. After half a month, the companies informed the Miss Feng back their batteries, but she found her car dealers to the original battery is not their own brands and models, but also, and compared to their original batteries, but also quite old. When she objected, the car dealers have insisted that: the manufacturer back to the battery is like that.
"Is my battery transfiguration will!" Ms Fung complaints to the Consumer Council.
Survey by the Consumer Council, Ms Fung bought this battery, maintenance and
Distribution Are unified by the manufacturer solely responsible office in Zhongshan, and the office, said: car dealers had not received the battery on the maintenance of Ms Fung's business. As the car dealers can not provide any valid manufacturer shipping documents, the companies can not prove that they have to return the battery factory maintenance. Finally, in the City, under the mediation of the Council, Ms Fung for car electric bike to replace the models with the same specifications of the new battery.
Hours a day on one charge
Consumer Miss Jiang also lodge complaints, she bought an electric bike to use less than six months, we found that severe heat the battery, charging time,
Charger Old does not turn green, people just spend 6-8 hours a charge, but actually this battery to recharge a battery for 20 hours. She wondered whether the problem is the charger, then sold the car to find the car dealers for replacement. The dealers think that the battery charge time is too long Miss Jiang fever is caused by the charger is not the problem, refused to replace the battery and check for her. Later in the Council's mediation, the companies charge only for the Miss Jiang made a test and found that really hot and got a bad battery, car dealers open the battery, he discovered the battery There is a crack above, resulting in fever, the last car Miss Jiang repaired the battery behavior.
Car need attention to after-sales service
Council calls on consumers to buy electric bike, the best selection of regular manufacturers of products, especially in the after-sales services, but also to pay attention to their own interests. Because the present bicycle parts yet
General If not requested a special after-sales service maintenance in the future, may encounter no problem supporting parts. When consumers buy, keep up clear service vendor who is responsible, if the seller is not responsible for their own service to let sellers specify the appropriate services to provide after-sales service department. In addition, consumers save the invoice, certificate, three packs of card, manuals and other valid proof of purchase so that when necessary can be carried out according to activists.
It is understood that electric bike battery is expendable supplies, in normal use and
Maintenance Conditions, the general battery life at about 10,000 kilometers, up to 30,000 km high, each cell can be 1 year to 1 year and a half years.
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