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Is your Outbox filling faster than your Inbox? Do your friends disappear from your address book very frequently? Have you ever faced a problem in which Outlook Express puts you in offline mode or display error messages like ‘Message could not be opened from Outbox folder’? A message addressing that ‘Some errors occurred while processing the requested tasks’ appears very often? If yes, then you must be facing serious issues with your mail application. For avoiding such situations, you can try the below mentioned tips. In this article, you will read about the major Outlook issues along with their suitable resolutions. 1. Downloading Issues The most common issues with Outlook Express are generally related to downloading of attachments that come along with the email. Most of the time, you will notice that your mail client starts downloading but it often stops in the middle of the downloading and the same e-mail is getting downloaded over and over. Server time out error, error while processing the request, cannot find server and many others are the major issues that you will face while downloading heavy files from this program. In these cases, the problem is likely to be associated with the email that you’re accessing rather than the mail application that you use. The email that you are accessing is clogging your mailbox at the server. Very often, it is observed that the mail that was sent to you is too large or carries big attachments. You can easily deal with these downloading issues by using WEBMAIL as it allows you to access your email right on the server. This direct access offers excellent remote access feature along with offering you the feature of deleting mails that are too large, or too suspicious. 2.Account needs to be reconfigured Many a times, you will feel that your mail client is not working in the same way as you suggested. You may feel some changes in graphics, setting and other parameters. This is because your email client has lost its settings made by you or someone has changed them accidentally. For getting back to your previous settings, you need to reconfigure your mail account. To do this, follow the steps mentioned below: Open 'Outlook Express', go to ‘Tools’ and then choose ‘Accounts’ from the dropdown menu An ‘Internet accounts’ window will appear, then click on the 'Mail' tab Under accounts, remove all the settings and then the program will ask ‘Are you sure you want to delete?’, click ‘Yes’ Now, again click on ‘Mail,’ a new window will ask for ‘Your name or Display name,’ type in your details and click ‘Next.’ Fill other details like Internet E-mail address, E-mail server names, and Internet mail log-on address, then click ‘Next’ A new window will appear and ask for your account name and password. Type in your password and ensure that the ‘Remember Password’ check box is checked and click on ‘Next’ button A ‘Congratulations’ message will appear then click on ‘Finish.’ With this click, the Internet accounts window will open again. Now, click on ‘Close’ button at the bottom. Go to ‘Tools’ and choose ‘Options’ from the dropdown menu. Click on the 'Connections' tab and ensure that the box which says ‘Hang up after sending and receiving’ is not checked. Now, click on ‘Apply’ at the bottom and then click ‘OK’ button Click on ‘Send/Receive.’ See if it doesn’t work, close Outlook Express and restart your PC 3.Password Authentication Error in Mail Have you ever faced password authentication issues in your mail? Does your request for opening your mailbox get declined by displaying a message ‘Invalid username or password’? If yes, then you must be a victim of password authentication error. In these cases, you will not be able access your account as your mail client won't accept your password. Firstly, try to log-in using WEBMAIL, if it doesn’t work follow these steps: Open 'Outlook Express.' go to 'Tools' and choose ‘Accounts’ from the dropdown menu A window called ‘Internet accounts’ will open, now click on the 'Mail' tab and then on ‘Properties’ Click on the 'Servers' tab, under ‘Properties’ Ensure that 'Log on using Secure Password Authentication' is not checked. Now, retype your password and ensure that both your incoming and outgoing mail servers fields are filled with correct server names After typing the password, click ‘Apply’ and ‘OK’ Close the window, go to ‘Tools’ and choose ‘Options’ from the dropdown menu Click on the 'Connections' tab and ensure ‘Hang up after sending and receiving’ is not checked Click on ‘Apply’ button and then click ‘OK’ at the bottom Click on ‘Send/Receive’. See if it doesn’t work, close Outlook Express and restart your PC 4. Facing disconnecting issues right after sending or receiving If you are facing issues like getting disconnected or the application exits right after sending or receiving emails, then you must try these steps: Open 'Outlook Express,’ go to ‘Tools’ and choose ‘Options’ from the dropdown menu Click on the 'Connections' tab and ensure that the ‘Hang up after sending and receiving’ is not checked Now, click on ‘Apply’ button and then click ‘OK’ button at the bottom This will help in rectifying this issue. If it doesn’t help, ask for help from a technician. 5. You have a virus but you’re not aware about it If you’ve tried all options for optimal functioning of Outlook installed on your device, then there must be a possibility that your device is infected by virus. Accounts getting deleted from the address book, same mail sent to the receiver a number of times, hanging issues and other related problems may indicate the presence of virus. The resolution for this is an effective and efficient antivirus program with all latest updates installed on it. It is essential to have updated antivirus software because it will not only guard your device from virus infection but will always keep a constant check on your PC security. Often referred as a stripped-down version of Microsoft Outlook, the Outlook Express serves excellent as an email and news client. But, it may create disastrous situations when you are in urgent need of sending an email and it stops working. So, check for the latest updates regularly as it not only helps in proper functioning of the program but will also keep you ahead in technological advent. Try to keep your mails short, crisp and to the point because increasing the word count or attaching heavy files may make the whole email unable to load or access. Keep it short and simple as mails will be more understandable when written in short sentences. About the Author: Brooke M. Perry is an ardent technician associated with Qresolve internet security, with wide experience of fixing issues with PCs, laptops, tablets and smartphones. With a strong track record of devising effective ways of online pc support and system security, she has so far helped thousands of users across the globe. Her writings on tech issues are the reflection of her in-depth interest and command she carries as a online tech support technician. Her blogs and articles have been rated high for their lucid style and easy to understand language.
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