The majority of people want to do well - very few individuals approach a job with the intent of screwing up. First, the customer is afforded the opportunity to explain the delay. Sometimes the process will end if the product is shown to be faulty or not up to the customer's expectations, at which point the debt may be expunged or reduced. The process of accounts receivable starts when products or services are provided to a customer on credit. However, many managers ignore these situations because they are afraid to deal with them, hoping instead that the situation will resolve itself. Yet, many managers run their business thinking that employees must be treated with a "watchdog" mentality. Involve them. My experience has taught me that people strive to achieve what is expected of them. That's when the collection department takes over. Provide positive reinforcement, issue awards, use a corporate newsletter to highlight specific achievements. All rights reserved 7. This includes; 4. Celebrate individual and team performance. Plus, they often have insightful ideas that can make a significant difference in the company. 6. Helo 866 Wheels Helo HE866
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