When hiring a cleaning company, you expected to receive the immaculate services that have been promised to you. However, not all cleaners are as diligent as they say. You need to be on the lookout for those shady companies that only try to go for your money without actually tidying up your house. We sat down with one of the most reputable cleaning companies in Oxford and ask them to tell us about the more shocking scams they have heard.
End of Tenancy Cleaning Hoax in Oxford
One of the most widespread cleaning services is, of course, the end of tenancy cleaning, especially in a college town like Oxford. Thousands of people book professional cleaners every year in an attempt to get their deposit back. However, there are those companies which are not at all interested in actually cleansing your place. The shady cleaners will provide you with incredible guarantees and promises, only to refuse to give your money back when the job is not well done. Always look for companies with good reviews that insist on cleaning your place, only after you have moved out. This way you will be certain, the place will be tidied up properly, and there won't be anything that can mess it up again.
Be Careful With Your Gutter Cleaning
In a place with lots of rains like Oxfordshire, you need to keep your gutters in a good condition. Most people prefer to hire a cleaning company to do this tedious job. However, due to the fact, you can't actually inspect the gutter, a lot of scams are born. The only way to avoid being misled is to insist upon your cleaners to provide you with pictures of the finished work or actually climb up a ladder to see what they have accomplished before paying them.
We Want More Money
A popular technic many people suffer from is to hire a company just because it sounds like a great deal. Don’t be fooled if the cleaning services sound too cheap that is because you are about to get scammed. The moment these “cleaners” come to your property they will start finding more and more things that are not good - you carpets are more stained than usual, your rooms are too big, etc. In the end, the scammers will ask to be paid double the price and won't leave until they receive the money.
The Dishonest Cleaners in Oxford
This is a widespread behaviour amongst all companies in the service industry - promising something that can’t be done. Don’t get fooled by the flashy adds and colourful pamphlets. The truly reliable cleaning company will specifically ask details about the state and brand of your belongings as well as pictures. They will offer to do an on-site viewing just to be able to inform you if your stained carpet or upholstery can be really cleaned. The best in the business are not afraid to say to their customers a stop can’t be cleaned, the scammers will tell you everything you want to hear just to take your money.
Sketchy Cleaning Gear and Detergents
Our Oxford cleaning experts advise you to always make a careful research about the company you are going to book. The shady services are always promoted to be performed with the lasted technologies. However, they won’t mention who their partners are and what brands of detergents and gear they use. This means that the fancy eco-friendly cleaning solvent can turn out to be a mixture of dishwashing liquid and soap.
The False Cleaning Claims
Lots of companies that try to scam their customers claim incredible things like “100% stain removing” or “a house free of mould.” The later is a very dangerous statement. Keep in mind that the cleaning company needs to have special permission in order to work with the heavy chemicals used to eradicate mould. That said if you have a fungi problem in your house better pick a mould-removing company instead of choosing the regular domestic cleaners.
Water Hides Everything
A popular scam when it comes to cleaning stains is to simply wet the surface and leave it like this for the customer to check. When a carpet is soaking wet, the stains are hidden, and you can’t be sure of the quality of the performed service. The reputable Oxford cleaners use the Hot Water Extraction method which leaves all carpets, upholstery and mattresses a 90% dried out. This means you can’t hide in the deep water anymore. Constantly question your cleaner what they intend to do before booking them, this way you will avoid inviting scammers in your home.
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