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One of the often overlooked opportunities by those who start a dollar store is workforce development and empowerment. This lack of attention can occur for many different reasons. In some cases the new business owner has little prior business management experience. In other cases the new business owner may lack prior employee management or leadership experience. In still other cases it may be due to the desire to get involved in everything associated with the business; the owner wants to do everything including setting all direction and making every decision. Don’t let this happen to you. Become an empowering leader in your dollar store business. Empowering your workforce starts by making a commitment to training before you even start a dollar store. You are committing that all employees will have the required training and all of the necessary tools to successfully perform their work. With training and tools in-place you can rest assured you have taken the right first step to prepare your employees for success. Be sure you establish clear boundaries for your employees as a part empowering them. They must know exactly how far they can and cannot go when it comes to decision making and working without seeking specific guidance or permission. When you begin your dollar store business be sure you think through the consequences of this decision. After all, the more empowered your employees become the less you need to be involved in routine daily decisions. Start with small tasks and build from there. A perfect first step for your dollar store business might be to establish clear expectations regarding daily break and lunch schedules for example. Then allow your employees to actually schedule the breaks and lunches themselves. Double check to make sure they are following whatever guidelines you have established. Instill the habit in yourself to see and then praise good performance from the very day you start your business. Be sure to consistently recognize and reward desired performance. It doesn’t take a raise or a company party to make employees feel that you are aware and that you appreciate their good efforts. Feedback needs to occur even if the accomplishment is as simple as an employee properly taking the small first steps in a new job assignment. Finally, when you start a dollar store be sure to make a commitment to continually grow and challenge your employees. This should be a never-ending effort. Remember that as employees gain more and more training they are able to contribute more and more to the success of your dollar store business. To your dollar store success! Find out how you can open your own dollar store business.
Bob Hamilton is an entrepreneur, author, writer, business consultant and trainer.
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