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Dollar stores are gaining popularity today. In fact there is such high demand that dollar store are becoming one of the major preferences of entrepreneurs when it comes to opening a new business. Just like all other businesses, the challenge comes in when the business is already operating and it you a loyal pool of customers to keep it running. The question is how can the owner keep the customers coming back for more? Here are some tips for a well-patronized dollar store: 1. Organization When opening a dollar store you will soon discover having an organized store makes it easy for the customers as well as the crew to find the places where all the dollar store merchandise is placed. This makes it easier and more convenient for the customer to shop and find the items they seek. A well organized store also makes it easier for the crew to find the right location when they stock newly arrived dollar store merchandise. 2. Attentiveness Listening to the needs of the customers will make the dollar store improve in terms of service. Customers go to stores where their needs for specific dollar store merchandise are immediately and conveniently fulfilled. Let the suggestions and complaints of the customers be the basis of the rule and policy making process in your store. 3. Cleanliness Cleanliness must be strictly observed at all times. This means keeping the floor clean and mud-free, arranging the items in the shelves properly and labeling the aisles and items correctly. Also, the crew that will assist and interact with the customers must be clean, tidy and well organized. No store customer would go to a poorly kept store. Those who do make the mistake of walking into a poorly kept store are not likely to return. 4. Promptness Promoting alertness at all times will help out when it comes to providing service to your customers. Customers want service and they want it right away. If the customers are not served immediately, they’ll most probably think that the services provided are sloppy. The result is taking their business elsewhere. 5. Extra Create a dollar store that is more than a dollar store. Maintaining an outstanding store that welcomes your shoppers will attract more attention. For example, creating a play area for toddlers while their mommies are shopping will definitely be preferred by moms who can’t pay for a baby sitter. Maintaining wide, well lit aisle will also appeal. Placing dollar store merchandise so it is easily reached is still another appealing trait. Opening a dollar store is hard. Maintaining it and keeping it alive for a long time is even harder. This is why keeping the store a customer-friendly place is important. Establishing a good relationship to the customers can help keep the business going for a long time. To your success when opening a dollar store! Learn how you can Start your own Dollar Store Business.
Bob Hamilton is an entrepreneur, author, writer, business consultant and trainer.
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