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Success Depends on your Employees when you Own a Dollar Store by Robert Hamilton
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Success Depends on your Employees when you Own a Dollar Store |
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Business,Small Business
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One of the challenges for those who own a dollar store is developing the tools, systems and personnel to keep up with a quickly growing business. For most this didn’t seem like a problem at all back when they were just in the planning process before opening a dollar store. But then as the dollar store sales grew, so too did dollar store profits. All of a sudden it became obvious there was a great deal of opportunity. You could expand your existing business space. Or possibly the time is right to add a second location. But while you have a set of systems that continually demonstrate they can more than meet the challenge of supporting a high volume retail business, there is still a problem. Your one main concern becomes how to staff for expansion. After all, there is no way for you to personally work more hours. And there is no-one on your staff who is prepared to start managing a store to your expectations. Read on for 4 tips to help you prepare for the future when opening a dollar store. Tip #1) Establish development plans for every employee. All the basics for this should be done prior to opening a dollar store. The plans don’t need to be pages and pages in length. A one-page documented plan will do the job. Just work with each employee on the next steps to learn more and thus contribute more. Tip #2) Offer a management training path for those who demonstrate outstanding performance and peer leadership. Natural leaders often emerge given the right coaching. However, set this employee and your company up for success by offering training in the basics of leadership. Check with business groups training opportunities and local community colleges for classes as well. Tip #3) Change things up. When you own a dollar store you may want to add a new set of responsibilities for a ‘key carrier’ or ‘store closer’ position. This is a limited role where you train a selected employee to go through the process to open and/or close your store. These aren’t typically management positions. Rather they offload a critical set of roles and responsibilities so your business is open and operating to the documented schedule. Tip #4) When you are opening a dollar store a role model cashier will soon begin to emerge. Groom this person to assume the role of lead cashier. The cashier role is critical to success. Develop your lead cashier to provide training and coaching for all new cashiers. The list of potential options is almost endless. Just remember; don’t wait until you are ready to expand before determining the right roles and responsibilities and the required training. When you own a dollar store you will find this is much more manageable when you have development plans in-place for every employee and you are providing the training agreed to in those plans. Your business expansion will have one less headache since you have the core employees trained and ready to assume more responsibility. To your success when opening a dollar store! Learn how you can Start your own Dollar Store Business.
Bob Hamilton is an entrepreneur, author, writer, business consultant and trainer.
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