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Eurostar in 10 million Compensation Pay Out for Snow Disruption by Hit Search
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Eurostar in 10 million Compensation Pay Out for Snow Disruption by HIT SEARCH
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| Article Posted: 07/20/2010 |
| Article Views: 107 |
| Articles Written: 717 - MORE ARTICLES FROM THIS AUTHOR |
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Eurostar in 10 million Compensation Pay Out for Snow Disruption |
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Law
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Cross-Channel train company Eurostar has revealed that it is to pay out up to £10million in compensation claims to thousands of its passengers over their series of delays and cancellations just before Christmas. Around two thousand people were stranded in the tunnel underneath the English Channel after several Eurostar trains broke down due to what it called the “wrong kind of snow”. It is estimated that around a hundred thousand passengers were affected by the subsequent cancellations over the busy Christmas period. Eurostar boss Richard Brown wrote to those affected to apologise for the disruption, and said that the company was doing all it could to adequately prepare for severe weather conditions in the future. He said: “I am acutely aware that we have to win back the trust of our customers following the disruption to our services before Christmas. “We failed to deliver the expected standard of service, and I apologise unreservedly for the problems that occurred.” For more information on compensation claims visit http://www.paulrooney.co.uk/
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