To begin if you are driving a car that is still under warranty, you should, by all means, begin with the dealership from whom your car was purchased. This is your go to person for warranty work. If you are outside of the warranty period, it is still a good place to start. This establishment will immediately know if you are dealing with a recurring issue in your make and model, and will likely be the most efficient at assessing the issues. Before you ask for this assessment however, inquire about its cost. A “free” diagnostic usually is not really free. Instead the cost of the service may be assumed by the cost of the impending repairs, and if you choose not to have these repairs done at the service of this particular establishment, the diagnostic check carries a cost of its own. |
Beyond the dealership that carries or carried the warranty, there are many options for brake service providers. You may even ask the dealership for their suggestions on area technicians. They are often privy to local dependable and honest businessmen, and discount can sometimes be attained through this referral process.
If you are left to make cold calls about the service, some of the things that may sway your choice are amenities that come with the service. Same day service is great, really great. Walk-in/no appointment needed may be especially attractive to your busy lifestyle, and a pick-up service may be helpful in an instance where you need to return to work or home while you wait on the repairs to be made. Perhaps if you are going to wait in house on the service, Wi-Fi availability is an amenity about which to inquire. Perhaps a comfortable waiting area with cable and a soda machine can win your business.
If you have a place or two on your radar, a quick comparison of cost and services may be in need. Do not be impressed by marketed slogans that advertise terms such as “all inclusive,” “lifetime,” or “complete.” Ask for a detailed, comprehensive write up of what is entailed in an advertised special before choosing it under a false assumption, and, if there is time do a cost comparison with this list to another service provider in the area. Be sure to compare the promised services, not the name of the service. A “complete brake repair service” at one place may be the same as a “standard service” at another.
Remember that ultimately this is a safety issue, and not a lot of valuable time should be spent making a decision, and you certainly should not be driving around in the said vehicle as you research establishments. But, cautious research is certainly suggested to help you find the best brake repair specialist for you and your car’s needs.
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