In today Home Appliances And Digital Market, in addition to price, the manufacturer of the service quality has also become the focus of consumers. Reporter learned, after-sales service, particularly the length of the warranty period, service responsiveness, warranty repair, and recently compared the prices paid warranty extension and so fashionable influence consumer purchasing decisions has become a major factor. According to industry sources, although the manufacturers are actively moves, but the current market situation, home appliances and digital products sales service still has many deficiencies. Warranty Price High Recently, Mr. Ma of a consumer brand computer broke down, did not expect manufacturers to offer maintenance service sector is given as high as 3,200 yuan. Manufacturers said the price was attributable to the warranty period has ended, maintenance is "warranty" service. Although this repair offer, including replacement motherboard, replace the CPU (central processing unit) and the cost of home services, but more than 3000 yuan price even higher than some of the common computer new machine is more expensive, it is difficult to accept. Similarly, a rear projection consumer Ms. Lee TV But also for out of warranty, failure occurs after the color cast, factory repair quote given as high as a thousand dollars. Many consumers to reflect that, a lot of home appliances and digital products in the short warranty period will not be too often a serious problem, the warranty period is over, this kind of problems come one after another, to continue to enjoy from original professional services, consumers will have to pay a high price. Extended warranty services to be standardized It is because of warranty period, maintenance costs are rather high, so some manufacturers and dealers began to introduce paid the "extended warranty" service, but this seems more affordable services, in fact it is not simple as that. If a computer brands, to extend the one-year warranty service requires a few hundred dollars, equivalent to 10% of machine price even higher. However, it may not be cheap, reassuring, to a certain Mobile Vendors introduced "Member extended warranty" Service, for example, although only when purchasing cell phones spend hundreds of dollars can enjoy up to 12 months of extended warranty service, but the specific warranty is not difficult to find extended warranty is not the general meaning of "extension" is not the first brand extension of service after the original services, but services provided by businesses themselves, while some of the extended warranty period, the project has been "simplified", so years, consumers have spent the money to extend the warranty period, it can be difficult to ensure that businesses provide truly professional, high quality service. Third-party maintenance "killing" Warranty period, high prices, paid less than the remaining extended warranty, many consumers he turned his glance turned to the independent manufacturers, the specialized maintenance services to provide "third party." But the reporter learned that, because of price, service quality and other reasons, such maintenance services is not ideal. Consumer Zhang told reporters that his laptop can not normally occur some time before the start of failure, to repair a repair shop, was told to spend more than 700 yuan to replace the hard disk, and if the hard disk to restore data even if the additional spend 1500 element. But Mr. Zhang to another computer repair shop, only the money spent over 100 yuan to buy a set of antivirus software, antivirus boot after re-fault on all eliminated, and no loss of data. The industry said in an interview, and now the market is not mature third-party maintenance services, a number of shops not only standards of service provided, the price level is different, "lay" consumers can easily Aizai spend money wasted. The e-commerce company in China offers quality products such as AC DC Power Adapter , China Active Antenna Systems, and more. For more , please visit GSM/GPS Antenna today!
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