Exquisite high-end lighting gradually into the family, but difficult to install, difficult to repair, maintenance is difficult to haunt consumers
"Consumer Protection Law" stipulates that the general follow the sale of goods "who sell something" principle. However, the reporter recently discovered that the lighting market in Nanning, the service quite a few problems, hard to wear, difficult to repair, difficult to maintain three major problems plaguing consumers.
Status: consumer installation had to be painstakingly
Not long ago, who lives in Nanning Ascot Park's Miss Mo fitting new home, a certain house in Long Rd lighting stores, more than 1500 yuan per cup price buy Jizhan high wooden lamp. As the sales staff said they did not pack installation, Miss Mo had to let renovation workers took to install.
Did not expect to make Miss Mo is the workers in the safety lamp fitting process trouble. Open the box, there are a lot of variety of parts, can be very simple diagram, with the decoration workers to read. Frustration, Ms. Mok had to resort to the shop to call. The shop said it could not provide on-site installation services, if need professional installers, they can provide contact phone number. Finally, Miss Mo according to the phone store to find installers, agreed to pay 100 yuan in the installation fee, spent a whole morning, only to the living room lamp piece.
"This complex lighting can only be installed by professional workers. Business simply to sell, but regardless of the installation, talk about after-sales service it?" Interview, Miss Mo angrily told reporters.
Interview: installation, warranty, maintenance of a problem
Lighting industry in Nanning, Miss Mo's experience is generally the situation? Recently, the reporter interviewed several lighting market, find hard to Nanning lighting installation service does exist is difficult to repair, difficult maintenance problems.
November 7, I went to the Nanning Municipal People's Road Lighting stores are concentrated in the section. After several inquiries, almost all businesses that "do not package installed." And here most of the lights to go through the assembly to use, for non-professionals, the degree of difficulty were not small. Asked the reasons, the boss bluntly: the cost of doing business to consider, if each lamp to be home to install, time consuming and expensive labor, it does not pay.
November 8, in? East (International) Lighting City, reporters asked about a lighting store sales: buy a living room ceiling with a crystal-site package does not install the package? After the broken, dirty, whether home repairs and maintenance? Sales staff said, the store does not pack installation. If the lamp is broken, they can home repairs, but the expenses incurred by the customers themselves out. Cleaning and maintenance are not within the scope of service. Subsequently, the reporter called the city of Nanning several domestic companies to see whether it's cleaning business lighting. Most of the staff to answer, lights are fragile items, especially expensive lighting cleaning business, they generally do not accept. I am a professional writer from China Agriculture Net, which contains a great deal of information about beaded white dress , junior prom dress, welcome to visit!
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