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This year, with the " Bringing home appliances "," TM "and other countries have issued related policies, which greatly stimulated the consumption of household appliances market. But when the reporter recently discovered in the interview, after sales for home appliances Service Difficult, expensive maintenance problems, many consumers have expressed frustration and dissatisfaction. The experts said that the forthcoming implementation of the "TM" will the future bring a new appliance maintenance ideas. Most consumer dissatisfaction appliance sale Wangjing the very fact that has lived, said she recently repaired a thousand dollars bought brand Air conditioning Even with the 300. News from her for the maintenance of the receipt to see: 70 per door Service Fee, 50 yuan fan parts costs, fluoride 180. "It all outdoor machine screws loose, running will fan algorithm of fault, and for a fine. Can replace the blades after maintenance staff simply did not test whether the normal operation of air left. Fluorine leak detection problem, repair prices is soaring. "Ms. Zhang said with frustration. China Electronic Chamber of Commerce recently released statistics show that in 2009 the national flat-panel TV consumer market is expected to reach 18 million units, but behind the hot market, far from satisfactory after-sales service increasingly prominent problem. According Electronics Association survey, the Chinese flat panel TV using the process, there is a failure ratio of 15%, household appliances and other durable high failure rate in comparison. On the other hand, in the repair process, the consumers that the "very satisfied" and "satisfied" only accounted for 56%, nearly half of the maintenance process for the existence of consumer dissatisfaction. Which are not satisfied with the performance of the three main issues, including the high cost of replacement parts, repair time is long, the high cost of home services. China Electronic Chamber of Commerce Deputy Secretary-General Lu Renbo stressed that companies need to come up with to solve after-sales service program. For example, there is a long flat-panel TV's "repair than buy expensive" problem must be solved, the consumer price for a component is often more than buy a new machine, this is unacceptable. In Small appliances Areas, its maintenance becomes even more prominent. "Home microwave oven is broken, and asked to ask maintenance to more than 150 yuan, to the mall looked new also, but only 34 100 yuan." Consumer Liu some frustration. The reporters found that the current life of small appliances like this "one-off" phenomenon of more use. Some appliance stores in the urban reporter also interviewed a random number of citizens, consumers and Ms Ko said with certainty: "generally not to fix it." Firstly, do not know where to repair, and secondly, it may not be cost effective to spend money to repair, " For the life of frequently used products, usually buy a new place. " In Suning Electric service center, a staff member told reporters that consumers generally are sent to repair Refrigerator , Air conditioning, color TV and other large appliances. And "can not repair a lot of small household electrical appliances, if important parts are bad, the prices of almost single machine has to catch up with." Quality Supervision and Inspection Center of China home appliances small home appliances, said director Zhang Yachen, quality and safety has always been difficult to erase the pain of small household appliances. Low threshold of small household appliance industry, small businesses, hand-long workshops are productive workforce, a phenomenon caused quite a mixed bag of small household appliance market, the proliferation of inferior products. Market in the state departments of previous sampling, small appliances are not optimistic about the passing rate, but poor rural market is dominated by small household electrical appliances. Whose Fault Is maintenance difficult Products Maintenance of household appliances market is hard to common problems, generally large appliance manufacturers warranty for one year is often the product of measures, some manufacturers Hai Ba service was outsourced, and these subcontractors are sometimes mixed, fees are also differences Great. Reporter found that, even in some of posted price maintenance check-ups and repairs appliances repair shop table, the reporter also found that price differences among shops are also considerable. The same 25-inch CRT (tube) TV sets, a large maintenance organizations offer basic maintenance are more than 100 yuan, and some smaller repair shops repair shops, said the price can be controlled at less than 100 yuan can even oral bargain. A service industry told reporters, because most consumers only care about the overall maintenance costs of appliances, for which maintenance staff costs generally will not receive another check, but Tanru parts replacement or repair costs were. I am an expert from flexibleledstriplights.com, while we provides the quality product, such as China T5 LED Tubes , LED Spotlights Indoor, Flexible LED Strip Lights,and more.
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