Spent 2,400 yuan to buy a value of only 900 yuan Digital Cameras Or spend more money to buy something worth only 800 yuan, are nothing amazing about everything. This use of the consumer market conditions for certain commodities is not enough to understand the weaknesses of deliberately raising prices fool customers Sell Trick has been for some IT Marketplace notorious, and even consumer jokingly as a "crook street."
Unfortunately, similar to the integrity of the crisis recently, with Chinese Mobile The retail industry's first "China Well-known Trademarks," said appeared in the telecommunications field. According to the Consumer 315 Electronic Complaints Network (www.315ts.net) data show that in March this year, since the received 11 complaints in the telecommunications field, the complaints related to price disputes and 6 cases, more than half of the total volume of complaints, how in the telecommunications field a?
Virtual gift, The practical value Mr. Qin
Guangdong Telecom's chain stores in the domain bought a Sony W320 Digital Camera, price 2200 yuan. The time of purchase, shop assistant told him this is price, and random gifts 2G memory card and reader.
When Mr. Qin was still checking whether there are quality camera, the salesman has quickly opened the receipt list, and finished packing. At this time, Mr. Qin was immersed in the functions of this camera brought him the joy, out of the trust in the telecommunications field, he has not carefully checked before payment receipts, to pay complete money was pleased to go. However, let him understand that a few days later, he saw in the order receipt is written on the receipt: "1859 yuan camera, card reader 50, memory stick (2G) 291 yuan, 2200 yuan total."
"I feel wrong, immediately check the internet, device features an online shop in the formal offer was 1,500 yuan." Mr. Qin said, "I think this is cheating businessmen in disguise."
Price disparity raises questions Almost the same day, 315ts also received other similar complaints?? "In the field of telecommunication Lenovo A900 mobile price is unreasonable, and no invoices." Mr. Liu said: "Lenovo A900 mobile phone in the telecommunications field Fukuda on the 6th store price tag on the subject is 1,599 yuan, sold 1350. However, this cell phone online offer only 700 yuan or so, even in the field less than half of telecommunications price. "While the lower cost of sales because reason, online commodity prices generally cheaper than the market price, but so huge, it had to arouse suspicion.
Miss Yan Chang Ping, Dongguan Telecom bought the domain language S988 mobile phone the Department of days, price 1099 yuan, transaction price of 990 yuan. Buy home and check online prices, but found this phone offer are 599 yuan. "Differences are too big now! Basically double ah!" She said, "Even the official website of the telecommunications domain is only 599 yuan offer, and phone parameters is also inconsistent with the salesman said, when the salesman introduced Cikuan Camera phone 200 million pixels, the actual pixels can be only 300,000. "So, Miss Yan strong demand returns, refunds. Which, in the telecommunications field response is:" Customer is to hold the net price and market price comparison, the net market price of the cost is far higher, so store in consultation with the customer replacement of other phones. "
Contrast, the same experiences, "Price's Gate" is here a lot of luck is necessary. Guangzhou in the field, he bought a Lenovo telecommunications chain i300 cell phone. At that time, the phone's price is 1099 yuan, 999 yuan price, and later traded to 999 yuan. Similarly, Xiong also home, Internet phone, which found in Guangzhou on the Pacific and it168 offer, lowest price was 499 yuan, generally offer only 550 yuan. Online prices taking into account the low price stores did not have much convincing, he went with the phone monopoly in the Long Yue Communicate Asking price. To his surprise, this communication as much as Long Guangdong nearly 200. So, Mr. Xiong was immediately complained to the 315ts: "I have a feeling of being fooled, Telecom is down on the field! This is obviously the price of fraud, strongly urged their return refund!" Is here cited as strong evidence in the telecommunications field has been done with the customer refund processing.
Not respond in the telecommunications domain
The spirit of fair and equitable manner, the author has repeatedly made in the field of telecommunication Mr.Yang to verify the situation and seek his views on the above situation. But phone is always no answer, finally someone answered the phone, they replied, Mr.Yang meeting went, came back at night, the proposed contact him tomorrow. The 315ts staff that morning, also contacted him and told him he would check the situation today.
3 23, I once again call Mr.Yang phone, the result is still no one answered. Later, I contacted the surname process staff. In her explained what, she replied: "I can not take responsibility for this, the matter can only be conveyed to the person in charge." As to when this information can be conveyed, the responsible person about when to return, she would not know. Unfortunately, in the next few days, the person in charge of the telecommunications domain which has not responded.
Complaints from 315ts data, the price of domain disputes involving telecommunications ago very few complaints, but why has recently questioned its credibility has been repeatedly consumers? Poor management of individual chains? Or service concept has changed? We do not know. I am an expert from China B2B Market, usually analyzes all kind of industries situation, such as custom vw parts , gmc billet grille.
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