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Corporates today grapple to optimize their IT infrastructure while delivering the highest level of services to meet the expectations of their customers. Evolution in technology, changes in the customer behaviours and demands and developments in vendor capabilities are propelling a shift that enables the remote management of companies critical IT Infrastructure. From developing all aspects connected to IT infrastructure including handling various facets of implementation and architecture, remote infrastructure management services can definitely be an asset for any enterprise. With all infrastructure needs being taken care of, enterprises can be rest assured that their resources are being put to good use. Additionally with an expert handling all the infrastructural requirements, enterprises can concentrate on tier core activities. Research firm Gartner estimates that "70% of IT support for infrastructure services can be performed from a remote location" and "remote infrastructure management services can reduce labor costs by 10% to 50%, depending on the delivery location, resulting in a 3% to 30% overall net savings, excluding one-time transition charges."With figures as high as 25% savings being witnessed by enterprises who opted for such services, it is quite obvious that there is quite a lot to gain from such services. Once infrastructure management is outsourced to a remote infrastructure management services (RIMS) partner then enterprises can be rest assured of total services connected with call management, anti-virus management, desktop management and mail management. Database management is also another major responsibility of infrastructure management services (IMS) because this would mean handling all server administration requirements, including enhancing access controls and performance. Optimized RIMS can offer best ways to archive and backup management issues connected to infrastructure and also assist in effective systems and network administration. Also with the right partner, enterprises can be assured of decreased IT operation costs with guaranteed round the clock 24/7 monitoring services. Such services come equipped with best security measures and also offer ways to tackle disasters by having a fool-proof disaster recovery plan in place. Aided by such services, enterprises can derive immense benefits including availing of reports in real-time and of receiving timely alerts which also improves visibility and offers better real-time control. Also RIMS can definitely reduce IT labor costs drastically and enhance flexibility required in deploying diverse skill sets across different management processes. Risk mitigation and improved business continuity is yet another advantage of RIMS. Engaging RIMS can definitely ensure best practices being deployed all over the enterprise by adequately using the expertise of the service providers.
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infrastructure management, remote infrastructure management services, infrastructure management services,
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