"Power loses" This is an old saying ridicule the human condition, can these words be used in home appliances
On the most appropriate in. Experts remind consumers: With the arrival of the Spring Festival peak buying appliances, consumers should be timely trial appliance sales, in order to detect possible problems, do not miss a replacement for idle period.
Jianxi District, Luoyang, Henan, Mr. Meng has argued that his 1999
, Decoration, the house has been idle, the air conditioner also has not been used. The summer of 2001, Mr. Meng moved to new home only to find there is no refrigeration air conditioning problems. Onsite inspection of maintenance workers told him not much air conditioning problems, but Freon (
) No, filling some of the refrigerant can be properly used. July 18, 2002, the same problem again. Mr. Meng had to re-contact the maintenance department. Door maintenance man checked, the answer has come up exactly the same as a year ago?? No refrigerant, and to re-added. Since then Mr. Meng home almost every year to add an air conditioning refrigerant, this process continued until this year. Recently, Mr. Meng will be reflected to the problem Jianxi District Branch 12 315 complaints and reports, business centers, intervention in the business sector, the air conditioning business sale
Department staff to Mr. Meng family home had air conditioning repair. Report Center, Ren Gaowei the complaint that Mr. Meng difficulties encountered are mainly caused by two factors. First, he did not understand, "Consumer Protection Act" provisions of the appliance maintenance, air conditioning lost the best opportunity to exchange problems; on the other hand, companies did not do after-sales maintenance staff to remind consumers to replace the obligation to issue air-conditioning , again in vain to home maintenance, affecting consumer brand awareness.
It is understood that, as Mr. Meng did not promptly after such purchase of household appliances use, but also on the "Consumer Act" content not understand the question asked Returns to be found to have been the "three guarantees" the period of dispute is not uncommon. "Idle appliances missed by the new replacement of the dispute is the rise." Gao Wei told reporters after the consumer purchase of home appliances to miss the "three guarantees" provided that the withdrawal, replacement period, there are four main reasons: First home fitting, the time of purchase did not test machine, to be discovered when the official use of fault; second-season buy, buy winter air-conditioning in summer, when opened discovered the problem; third is no time to use a variety of reasons, the right of Return on This slip away; Fourth, the major pre-holiday shopping malls, stores hit the promotional banner, many consumers in the purchase of goods in kind with no close look at the purchase of household appliances will be idle at home, to be used had to miss the real return, replacement period of the.
The state of commodities "three guarantees" mainly refers to the provisions of goods returned or business problem, replacement and repairing responsibility. According to the "responsibility to return some of the goods repair replacement requirements" of the relevant provisions of the common household electrical appliances from the sale within 7 days from the date of the performance failure occurs, consumers can choose to return, replacement or repair; products sold within 15 days from the days of performance failure occurs, consumers can choose a replacement or repair; The repair period will vary according to different household appliances.
Wei Gao explained that the date of sale of home appliances on a shopping date of the invoice, rather than consumers start using the date. In other words, consumers buy
Electrical goods have quality problems found, if the return is required within 7 days of the date of the invoice submitted to the merchant; to exchange goods, within 15 days. But if the "Three Guarantees" appliance repair period two can not function normally, Consumers can repairer to provide repair records and proof for a free exchange of products with the same model specifications or return. In addition, the need to remind consumers that either replacement or return,
Intact is a very important prerequisite.
Now, for various reasons, the phenomenon of delay in delivery occurs from time to time, it is easier for consumers to miss or reduce the "Three Guarantees" is valid. The industry proposal, home appliances stores in
To the extent permitted appropriate "zoom" "Three Guarantees" period. Such as the need for air conditioning and other appliances installed, recommended the "Three Guarantees" period from the date installed more reasonable, and other home appliances can also be calculated from the date of delivery. At the same time, experts advise consumers, no matter how business commitments, specifically the consumer the best product in advance the "three guarantees" provision, or agreement, and businesses "three guarantees" is calculated, and good to have a written agreement so that future activists. I am China Manufacturers writer, reports some information about cd dvd read write , slim dvd burner usb.
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