Three provincial Mobile Proxy Mobile operators to Shenzhen Communicate Federation of complaints: The original agent business communications from the Mayor of Shenzhen Technology Co., Ltd. OEM Jinpeng multiple models of phones, but the warranty period, mobile phone manufacturers even closed the sale service department, so now the consumer to purchase the phone were unable to obtain the national regulations "three guarantees" service. However, when the reporter called the long head of business communications technology Co., Ltd. Mr. Yen's phone, he told reporters, had never done phone the business.
incident Provinces agents to deep Complaints According to the mobile agent
his enthusiastic description of Zhejiang, he started in 2007 and long after the National Day Camp Inc. Cooperation . Line in accordance with industry regulations, both transactions are cash transactions, but also did not sign a contract. "States have relevant regulations, such as mobile phones have to implement three bags of." Mr. Song said.
Mr. Song explained that his own purchase of the phone include a long business Communication Technology Co., Ltd., Shenzhen, OEM's Jinpeng mobile 2525,2882,2880 three models. He recalled, in Zhejiang, light through his hands Sell The owners of these devices has nearly 10,000. "The three complaints to the provincial mobile agents have handled more than 30,000, and the country about seven 80 agents, the total sales of about 30 million, of which 2525 it sold 150,000 on a above. "Mr. Song said.
"Mobile phone sold, there are often customer complaints, and requested that mobile phone service in question or refund, in accordance with the rules within the industry, we are returned directly to the handset manufacturers, and then wait for the manufacturer repaired and then sent back to the agent, during the period if the phone is in warranty period, repairs are free. "Mr. Soong, said,
In July this year, Mr. Soong will be in accordance with the provisions of the previous problems with the phone return to the manufacturer, but a few days but received no maintenance cell phone, Mr. Song was aware of a problem, then call the company's sale Service calls, and no one then, and later Mr. Sung to the understanding that the company's service department has been withdrawn.
And Mr. Song also encountered, as well as Shanxi and Henan agents Liao Wang agents. Recently, they came with complaints of Shenzhen Mobile Communications Industry Association, the industry association hopes to solve the problem for them.
Survey Responsible for the original service known as "the company was closed"
Strange that when Mr. Yen's dial the phone, he was on the phone said: "We have not done this a business phone."
Shenzhen Mobile Communications Industry Association, Rui-Jin told reporters after receiving the complaint, had specifically called the Mr. Yen's phone, the phone, Mr. Yen admit that several mobile phone dealers is that they produce. He also said that service matters by the company responsible for repairs before the Ministry in charge of Guo.
Reporters left, immediately call the phone, he told reporters, Mr. Song, who the agent is Jinpeng mobile phone license to the company, it can be said OEM. "But now companies are bankrupt, how would there be after-sale service department? Now I hear that Jinpeng there are several phones on sale are dealing with, but concrete is not quite clear how. And if these agents need to deal with their own , I can provide free materials as possible. "
"Chaotic mobile phone industry in Shenzhen, the market order and business integrity are problematic, Jinpeng mobile phone is a relatively large impact of the brand, the complaint in the phone number and involves more than the amount, therefore, industry associations will to help agents and production facilities, to properly resolve this matter. "Rui-Jin said.
lawyers say Jinpeng bear some responsibility
Recent years, more and more complaints like mobile phones, consumers purchased the phone to protect their legitimate rights and interests, and in this complaint, the agents and companies should bear the responsibility? Interview with Xinhua, Guangdong Guoxin Law Firm Wang Jifeng. Wang Jifeng said, according to "Consumer Protection Law" stipulates that consumers buy mobile phones can find there is a problem for merchants and manufacturers, if the manufacturers were facing economic problems, bankruptcy, etc., then we must assume some after-sales business service and responsibility. And businesses to bear the responsibilities of consumers if the costs incurred after the can find manufacturers to recover. Wang Jifeng also said that under the provisions of trademark law, trademark holders of their brands and trademarks are regulatory responsibility, so if the mayor of Shenzhen Jinpeng business Communication Technology Co., Ltd. is a mobile phone OEM manufacturer, Jinpeng should also bear certain responsibilities. I am China Agriculture Net writer, reports some information about process of recycling plastic , stainless steel turkey fryer.
Related Articles -
process of recycling plastic, stainless steel turkey fryer,
|
