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The relationships between companies and their customers – be they individuals or other companies – are complex, and can be deep-rooted. But they are at the heart of everything we do, and are central to the fortunes of the country, and therefore us, as a whole. So the need for efficiently-operating businesses, which know the sector in which they operate, and are committed to making the best products available to as many people as possible for the lowest possible price is self-evident. Businesses are very inter-dependent on each other. For example, a shoe factory can't exist without the farmers who rear the animals from which the hide is made, the wholesalers who buy their goods from them in sufficient quantity to make their commitment to volume manufacturing worthwhile, and the shops which then sell those goods through their outlets on the high street, or, increasingly, online. Bringing together all the pieces of this jigsaw is another sector of our business community which plays a largely unsung, but absolutely vital role – the hauliers, couriers and delivery companies. These businesses perform the essential and highly responsible tasks of getting all the raw materials for our manufactured goods to the factories when they are needed, moving the finished goods out to the distribution centres which ensure that they are taken right across the country to wherever they are needed, and finally getting them to the stores and other outlets which ultimately sell them to us, as individual buyers. In days gone by, goods were manufactured with the intention that they would be used close to where they were made. But as our country's transport network developed, it became increasingly easy to obtain goods which had previously only been made by specialist manufacturers in one part of the country. The changes of the last two centuries in our transport systems have, therefore, helped create regional, national, and now, international markets for goods – and a huge array of businesses have been set up and prospered as a result. And as those transport networks have developed, the first things to usually be sent using them was goods – the idea of people using them to widen their horizons and become more widely travelled was a secondary consequence of them, not the original intended purpose. So the transport network we now have is a direct result of our demand for products to enhance our lives. And couriers and delivery companies are today ensuring that we can buy those products, without giving a second tThe ability to send goods over short and long distances is what enables many businesses to become established and thrive. Therefore, they owe a great deal to couriers such as Fedex and HDNL to get the raw materials they need, and get their finished products to their customers.hought to how they got there.
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