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Studies have found that more and more consumers are choosing to purchase their products online and today 17% of all retail sales are conducted online in the UK. Most forward-thinking businesses have realised the potential for increasing sales with an online service and sales don’t just have to be conducted via a company website. Websites like Amazon and eBay are incredibly popular and trusted by the consumer so they are often the best place to sell your products. If you have created an eBay account to sell your products online then there are certain rules and guidelines you must adhere to. This includes rules for shipping, which is probably the most important aspect of your sale. Using a website like eBay is great because it allows your customers to give honest feedback but the last thing you want is a good service to be ruined by a poor shipping experience. For this reason it is very important to choose a reputable courier to conduct your eBay deliveries. There are lots of business couriers to choose from but if you process a lot of sales via eBay then it is a good idea to look for a service that is accustomed to meeting the guidelines for eBay deliveries. Such a service will offer flexible delivery options including a standard 2-3 day delivery service and an economy 4-6 day delivery service. They will also enable your shipments to be easily tracked online by the customer, which reduces your time spent on answering email queries about the progress of the delivery. Many people find it frustrating when they are waiting to receive a delivery, which is then missed and must be collected from the depot. A good courier service will attempt to deliver the parcel more than once before it is returned to the depot and it should be easy for your customer to receive advice about where their parcel is located. In order to save you time the courier service should offer an easy-to-use online system that enables you to upload your delivery addresses directly from a spreadsheet, without the need to enter them manually. This reduces the risk of errors and means you can save the details of regular orders. A good courier will also understand that it can sometimes be difficult to arrange a suitable collection time and will offer a collection from a nominated ‘safe place’ if you are unable to wait at your address. This means you don’t have to waste time queuing at a Post Office or waiting in especially for a courier collection. A specialist eBay courier will ensure your parcel delivery process is a smooth as possible and conducted according to the parcel delivery guidelines.
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