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The Inamori this older employees about car dvd player by jodie mht
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The Inamori this older employees about car dvd player |
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Automotive
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Japanese business guru Kazuo Inamori always in the day-to-day business management control of a subsidiary of psychology and the staff are willing to accept his criticism. Some time in the production process, an old employee misuse confused with the different specifications of the parts to produce the product performance. Even more puzzled is that older employees are the technical person in charge of the production workshop, with superb technology, has repeatedly praised for, however, is such a seemingly impossible error was a mistake. Normally, employees made a mistake and should be severely criticized by the leadership of Kazuo Inamori, then I think: "If this criticism of his words, his heart is certainly difficult to accept, even as previous contribution to shield, and this, how can he be willing to accept criticism "Therefore, when the old staff errors, Inamori did not immediately find him. In his view, if you immediately find him, let the old staff have a contradiction, or even think: "I have good criticism, as you will!" If such psychological, but also to talk about willing to accept criticism On the third day in the incident, the Inamori this older employees about to plant near a Japanese food store, no weekdays serious expression, but smiling at him and he said: "Fortunately, the mistakes you do not have much impact products have also been problems off the assembly line repair, and hope you will attract enough attention in future work." When older employees to listen after completing these words of shame and lowered his head, Inamori said: "In fact, I wanted to improve production efficiency, but they ignore the specifications of the product components and parameters used to think that the problem does not occur, can be problem This is a mistake of my work, I am willing to accept your criticism. "finished, he stood up and bowed to apologize to the Inamori. In this way, the Inamori do older employees willingly accept the criticism of the strategy did not use the harsh criticism. In fact, from the present case can be seen, the Inamori criticized the former taken to make criticism of the psychology of the older employees try to figure out. In his view, if a person made a mistake at work, or errors in the state of his heart may in car camera and car cameras fall into anxious, they are more or less there will be some reject criticism at this time will become affect both sides of effective communication between the resistance more difficult to do the other side convinced. In fact, the American Psychological Research Center in 2005, had done such an experiment: in New York City through the survey of 1000 people that they have more than three-quarters of people can not accept other people the most direct criticism. In other words, these people accept is willing to let them criticize.
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