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In businesses conducting sales lead generation in Malaysia, collaboration between different departments is very important. And of all business functions, marketing and sales are the ones that should work together the most. Sadly, this is exactly where problems creep in. More often than not, this is the reason why a lot of companies are in trouble in their appointment setting tasks. Why is that so? It is for the simple reason that these departments work at cross-purposes. Their actions often overlap with each other, in terms of generating sales leads. This overlapping of jobs creates wastage of time, money, and effort. As a business owner, this is something that you should resolve quickly. This often occurs because there is no definite framework that will serve as a guide for these departments. Due to this reason, they fail to come up with at agreed method of doing lead generation tasks. And it will not come as a surprise that their jobs overlap. But what exactly should sales and marketing do? What are the areas that they should concentrate on separately, and what should be the ones they must join forces in? To start with, we must first examine each department based on their purposes. First off is marketing. What does marketing do exactly? Strictly speaking, marketing deals with market trends, analysis, as well as forecasting of buying behavior. On the other hand, selling deals mostly with the customers, compelling them to take action (essentially buying), as well as dig up data on buying habits and preferences. While the selling department provides the hard facts, it is the job of the marketing department to break down these numbers into sensible data. What marketing can learn from the raw data can have a huge impact on the overall performance in generating B2B leads. This remains true no matter what medium is used, whether in social media, email, search engine marketing, or telemarketing. If we put it together, this means that the selling department will have to rely on the marketing department to interpret customer data so that they can position their products effectively in the market. The marketing team will also have to depend on the feedback they receive from the selling team in order to adjust their sales pitch accordingly. This relationship is crucial if a business wants to maximize its ability to generate B2B leads. So what should selling and marketing teams NOT bother about? For the selling team, they do not need to see the big picture of the market, researching and getting deeper insights, since this is the role that marketing plays. The marketing on the other hand, need only to focus on the getting the analysis of the raw data on prospects. There is no need to fear that the sales team will waste it because they are there to provide support during the appointment setting campaign. Having these two distinct, yet very integral, departments understand their roles is an important factor in determining the success of a sales lead generation campaign. Jayden Chu helps companies in Malaysia and in other Asia Pacific countries increase their business revenue through lead generation and appointment setting services. He is a professional consultant for telemarketing services. To find out how you can increase your business revenue, go to http://www.callbox.com.my
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