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Ikea and Ashley are two big furniture companies which are known to anyone in the United States, and people in other different countries all over the world. In this article one will be able to find some short information concerning the companies and their products, as well as customer service they do provide to their clients. Ikea is a Swedish privately held, international home products company that designs and sells ready-to-assemble furniture such as, for example, beds, chairs, desks, appliances, home accessories and much more. Ikea offers some additional to its products services such as Kitchen planning, Office Planning, Transport service, Assembly service, and Finance service, etc. The company is considered to be the world's largest furniture retailer. It was founded by 17-year-old Ingvar Kamprad in 1943. IKEA is known for its modern architectural designs on various types of appliance and furniture. It is often associated with a simplified eco-friendly interior design. To deal in proper way with its customers IKEA operates customer service department, which is intended for customers to ask questions and voice concerns. When contacting Ikea Customer Service department, customers must call during regular business hours. Thus customers are welcome to call Monday through Sunday 8/9am to 10pm. Customers can also contact a representative via the Live Chat also from Monday till Saturday (8am to 10pm), as well as Sunday (9am to 10pm). As well it is possible for clients to reach Ikea via customer service emails, and social network such as Facebook and Twitter. It can be said that Ikea customer service is pretty complex and thorough. But what do customers think about it? There are still a lot of massages concerning bad customer service. Some of them say something like 'if you value your money and self I would not recommend this store to anyone'. A lot of people complain about poor quality, arrogant and rude staff, as well as return policies. But the situation isn't much different concerning Ashley Furniture Customer Service according the reviews found on the same consumer website which is Iformative. But in case with Ashley Furniture the number of reviews and complaints of similar context is just three times more. According to the opinions of some customers 'this company is terribly unorganized and unprofessional'. The people are mostly complaining about furniture quality and delivery delay, as well as poor customer service. Ashley Furniture is a furniture manufacturing company which is headquartered in Arcadia, Wisconsin. It has been on the market since 1946. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture manufactures and distributes home furniture products throughout the world. The furnishings and accessories of the company go to customers through two distribution channels: independent furniture dealers as well as more than 400 Ashley Furniture HomeStore retail furniture stores. Those are usually independently owned and operated by licensees in the United States and Canada, Mexico and Central America, as well as Japan. Ashley Furniture has its manufacturing and distribution facilities in Wisconsin, Mississippi, California, Pennsylvania, Florida, China, and Vietnam.
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Ikea, Ashley, furniture, customer service,
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