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Buying used cars from Japan online can be tricky. For one thing, you can’t personally see the car to check its condition. Photographs are hard to believe sometimes, but that is the only way to see the car you’re interested in, so you go for it. Another issue has to do with payment and shipment concerns, and if you have already decided on a car, you have to put your trust that the seller is as good as his word. If your gut feel tells you to stay away from a particular seller, do so. It is advised that customers in the market for used cars from Japan be especially wary and cautious when dealing with sellers. Some used-car websites usually have information about their sellers and dealers, with ratings and testimonials from customers. Reading the testimonials can give users an idea of what a certain seller is like: if the dealer is honest about the used car, if the company staff responded quickly, if the customer is satisfied with his or her purchase or transaction. Customer complaints In addition to testimonials, websites also have a list of the sellers and dealers that have in one way or another violated business ethics, garnering customer distrust and therefore earning themselves a place in the website’s blacklist. The number one reason why companies are listed here is their failure to ship a car after payment. In most cases, the companies are never heard from again after the buyer has confirmed full payment for a car. Another complaint is when a different car is received than the one agreed upon. It is more expensive to give the vehicle back and customers may be forced to settle for something less. Scam sellers don’t disclose the full and accurate description of the vehicle, and customers find out too late that there’s an ugly dent somewhere on the side of the car, or that the car has engine trouble. As a result, a damaged car is received and the customer ends up paying more for repairs. Insufficient documents Every car purchase should include the car’s original documents, invoice, and bill of lading. It is the responsibility of the seller to make sure that these are received by the buyer. In some cases, these documents are delayed, misplaced, lost, or not received at all. Replacing these documents is a tedious process and requires spending more money for cross-country document processing. How to avoid scammers With these in mind, how can one avoid scams when buying used cars from Japan? Potential buyers are advised to be vigilant and to do research as much as possible not only about the car they want but on the prospective sellers and dealers as well. This way they can find out about the dealer’s background and reputation as a trusted seller. In addition, online users should be wary of suspicious emails—if a message isn’t from the official used-car website, it is best to delete it and to not communicate with the sender. Speaking of which, good and constant communication between the buyer and seller is important. A good seller would always give a status update on the order and documents, and would give all the necessary details of payment and shipping, including the car documents’ tracking number. Buying used cars from Japan is easy, but still buyers have to be cautious and pick the most reliable seller they can trust.
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