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Not all network marketing companies can be proud about the fact that their efforts are being recognized. Most of them are in the scanner for their fraudulent operations. But, Questnet is a clear exception to this trend. It has believed in innovation and has carved its route to success. They have expanded their range of products to cater to the needs of customers across the globe. They have generated employment opportunities and brought the entire industry into the limelight. Efforts of such a company need to be appreciated. This was done at the Asia Pac Customer Service Awards in a massive way. I am sure all the people associated with the company must have been proud of this huge accomplishment. The company won nine awards, four in the corporate category and five in the individual one. In the corporate category, it won Global Support Services of the Year (Direct Marketing), Integrated Support Team of the Year (Direct Marketing), Best Use of Knowledge Management of the Year (Direct Marketing) and Contact Centre of the Year (Merit). In the individual category, the list seems to be endless. Malou Caluza (Chief of Network Services) was conferred with the title of CRM Director of the Year. Jennifer Sham Wai (Network Support Group Manager) was awarded CRM Manager of The Year. Pushpalatha Balan (Global Head of the International Support Centre) was recognized as the Customer Service Manager of the Year. Eva Sin Wing Yee (Regional Senior Executive, Network Support) was given the accolade of Customer Service Professional of the Year. I am sure after reading this list of impressive achievements; rumours like QuestNet Fraud lose their so called validity. Ms. Malou Caluza said, "Our achievements in this year's CRE awards are true reflections of our partnership and professionalism. Through our unwavering dedication and passion for what we do, we will continue to go from strength to strength, striving as always to stay at the top of our game.” I have observed that after the legitimacy of the company has been understood, untrue write-ups like QuestNet fraud have completely touched a new low. Accreditation by different Direct Selling Associations has further strengthened their genuineness. The company’s growth has been unprecedented. They cater to more than six million customers with unique life style products. Their catalogue is ever changing with the inclusion of exciting merchandises. The effectiveness of their customer support centre has been recognized. It offers its services in approximately 25 different languages. Since the company’s inception in 1998, they have witnessed exceptional progress. Their products are rich in quality and sophistication. Novelty is the second name of this company. They have even expanded into the area of travel and offer some exciting holiday packages. With their class of high end products, they have redefined luxury. They have reduced the distance between comfort living and common man. With their increasing triumphs, they are successfully enriching the lives of their Independent Representatives and living up to the title of a famous article, “Selling a Better Life”. It was written on their work and appeared in a renowned magazine.
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