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Being a manager is all about working with other people. To put it simply, an effective manager should be able to get positive results through other people. It is a fulfilling job. However, it could also be a difficult task if you don't have the right training to do your job properly. Here are the skills that you should develop in order to be a good manager. 1. Communication - Being a manager involves a lot of communication. You need to be able to properly communicate to each of your team members, co-workers, boss and customers. Even though you are great at what you do, if you don't know how to express yourself verbally, you could never be an effective manager. 2. Listening Skills - A good manager is also good listener. Some managers tend to forget that they have to spend more time listening than telling people things. This is a kind of practice that should be changed immediately. Listening is the only way to know and understand what's really going on in an organization. Not everyone has good listening skills and for some people speaking is easier than listening. It is a skill that you need to master if you want to be successful in your chosen career. 3. Ability to separate flattery from reality - Being in the management hierarchy sometimes results to being less in touch with the truth. This is because a lot of people tend to flatter managers by telling them things that they want to hear even if they are far from reality. Thus, it is important that a manager is determined to get the truth even if it is not good news. Develop reliable information sources and ask questions to know what's really going on. 4. Empathy - Many managers fail to recognize the importance of empathy and respect in managing employees and dealing with customers. The fluidity of your ability to manage a team also depends in your ability to connect and reach out with every person you manage. Expressing empathy doesn't necessarily mean that you're being less authoritative and you're giving up control. It is actually gaining more control as you try to understand every individual in your team. 5. Persuasion - Persuasion can be used to settle disputes or change someone's attitude towards work or his co-workers. The power to persuade other people involves other skills including good communication skills and ability to empathize with other people. Its elements include setting goals on common ground, establishing credibility, connecting emotionally and clearly reinforcing your position. 6. Leadership - The ability to persuade also comes in being a good leader. Good leadership allows you to bring people in the direction that you want them to go. It also plays an important role in management which helps improve workplace efficiency and attain organizational goals. 7. Division of tasks - Proper delegation of tasks means accomplishing a large objective by dividing it into smaller and manageable tasks. It's a tricky skill. It requires good judgment and capacity to assess each employee's abilities, strengths and weakness to delegate the right tasks to the right person. 8. Problem Solving - The ability to resolve disputes, remove obstacles and provide solutions to various organizational problems is crucial to your success as a manager. You need to have good analytical skills in order to resolve the problems that are preventing your team from performing better. One of the ingredients in becoming a good manager/leader is proper learning. Go to the ICML website at http://www.icml.com.au/ if you wish to find out more about management courses Melbourne and leadership training Melbourne,
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