Phone: Good, Bad, and Solutions

Internet phone users can go almost anywhere with its adapter or SIP phone and use it as if they were sitting in your living room, as long as they have access to high-speed Internet connection. Internet telephony has grown in popularity in recent years both for private and business customers and customers are notified well satisfied.

Satisfy each product, a large part of the customers, knowing what they are getting and set expectations / needs before you buy. Its amazing features, new users should be aware that Internet phone services are still somewhat in its infancy, as compared to a regular land line telephone service, which is more than 100 years. On the Internet phone service for young people are still a few issues that have worked through. So what kinks are still in the system?

Initially, the call quality was concern, but the quality is rated as similar to a traditional call most observation. Reliability is also good in general, although new users need to understand that when power is lost or Internet connection, calls can not be.

This can be easily circumvented, however, by using a proxy, uninterrupted power supply and back up to the cell phone or land line to use such extreme situations of communication. But the biggest obstacle is still dealt with Internet phone service providers is to ensure that customers have access to 911 or E911 services.

2005, the FCC has mandated that Internet phone service providers to give users access to 911/E911. Workers are still struggling to make this happen. In some cases, access to the 911 system is limited, but in most cases the problem is due to the relocation services. Here's an example.

With traditional phone services, 911 system allows emergency response operators to determine the person you are calling, based on their phone number, location or address of the operators basically receive information from a reverse telephone directory database, sort of.

However, Internet phone calling number is assigned to the device and if the device changes position (ie, they take with them on the trip) the system can not automatically determine their location. Currently, it is the user's responsibility to ensure they notify their Internet phone provider about their location / address keep the information up-to-date database.

Of course, if the caller is away from his identified and can reach 911 and can tell the operator their location, the call should be directed to the correct 911 center area. However, it becomes a much bigger problem when the caller can not speak for any reason.

When an internet telephone users, limited access 911/E911 is not a problem. For these users, the phone is used in only one place, such as your home or office, and when the place is easy to pinpoint. Others maintain a land line or cell phone for other purposes and will be able to use these lines to make the necessary calls to 911.

Of course, the consumer, who just wants to take advantage of cost savings and portability of Internet phone there are opportunities to address some of the current shortcomings, internet phone, but for others, the use of other technologies, such as GPS satellite perspective to solve the problems of callers to determine the location of your Internet connection services, more preferably within the next one or two years.

The challenge will be to ensure a consistent and reliable access to 911 internet phone service temporary, as it was a few years ago land-line telephone services, and then to cellular services. Internet phone users today, it is important to check on the possibility of public access to the service provider to 911, and to ensure that they address / location is up-to-date at all times with the provider.

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