This is the second article in a series, we will expand on the information introduced in the first article by looking at some more advanced Triage Using Keynote Red Alert
Each server room component of your Web and Internet presence should be monitored by the RedAlert system to ensure that difficulties are detected quickly and that triage is performed quickly and accurately.
- Red Alert has built in, automated triage tests for the server room's Internet connectivity and the local server room network, for the Web servers, and for additional Internet related servers such as the DNS, FTP, and email servers.
- RedAlert has a quick cycle time for rapid detection of problems.
- It has alarm paging (including email, pager, and mobile telephone messaging with TAP/IXO) and sophisticated alarm escalation facilities to ensure rapid, effective response.
We'll look at the use of Red Alert for both Web servers and for your other Internet -related servers, with Web servers first. Red Alert for Web Server System Triage
It should monitor the primary IP address of your server farm, such as your load distribution device, and also the major individual Web servers within the server farm, such as your primary image servers and search servers.
- RedAlert has the flexibility needed to access your servers; it can handle secure pages, redirection, CGI queries, POSTs, and authentication.
- It has the power to examine the retrieved data to test for delivery of the proper response, with the proper content and the proper length.
- RA decides where to send each alarm depending on the error type and the time of day; it automatically performs triage on the situation and alerts the appropriate team.
- RedAlert will be believed and acted upon by your team to repair server situations quickly; its sophisticated triple test system means that Red Alert responses are reliable, with very few false or unnecessary alarms.
- RedAlert is an inexpensive, completely outsourced service. It is therefore very easy to configure, and a small investment in Red Alert is often repaid by the first fast triage.
The recommended setup for a server system that includes an entry (boundary, or gateway) router, load distribution, Web servers, image servers, and search servers
Conclusion: In this second part of our triage article series, you have been introduced to triage using keynote red alert In our next part of article, we will expand on the information introduced in this article by looking at some more advanced topics.
Keynote - Red Alert Website Monitoring Service and site monitoring software for continuously improving the online experience.
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