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There was once a day where IT managers could only dream of having tools that informed them of the source of an issue without them having to run around the office frantically searching. Needless to say, technology has come a long way. IT managers can now easily collect data and information about their network, from the system's health to the users that consume the most bandwidth to the highest-volume times of the day. Perhaps IT teams have become a bit spoiled – but for anyone who wants an efficient network, that's a good thing. Here are a few tools techies are saying they can't live without. Packet Sniffing Technology These aren't exactly new to the world of IT, but there's a reason they're still around. Packet sniffers are one of the most useful tools in an IT office because they help to steer clear of bandwidth bottlenecks by allowing users to track and interrupt unwanted network traffic. For offices that always have that one person using the network in ways they shouldn't be, packet sniffers are a lifesaver. Security Dashboards Security dashboards are a combination of network monitoring software and security intelligence. It provides IT managers with all the information they need about network security on one concise screen. With these dashboards, managers can get a real-time idea of the current state of the network's security, giving them the leverage to identify any vulnerabilities so they can quickly address potential threats. Considering the fact that more and more companies are implementing web-based applications, security dashboards are only going to become increasingly useful over time. Open Source Software Alternatives Needless to say, all these important pieces of software can get expensive. That's why so many IT managers are thanking their lucky stars for open source software – in many cases, it clears up a lot of space in the budget. It's becoming quite popular for companies to release an open-sourced version of a popular software, whether it's a network logging tool or a tracer for pinging devices. They're often simple software applications, so an open source version can get the job done without breaking the bank. Remote Tools When a company has a limited staff, remote tools are a godsend. They allow employees to connect to the network through the remote server and access desktops on the network for better assistance and managing. Thus, even if employees are out of the office, they can work from home or a member of the IT team can help solve a technological issue. The peace of mind offered by remote tools is invaluable.
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