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Introducing a revolutionary tool to let you work magic for your brand. From consumer electronics, automobiles, telecom providers to large format stores, our Channel Services help in shifting the selling attitude of your channel staff to consultatively enabling brand loyalty. The transformation required in the retail staff’s attitude is planned at the first stage of screening; it continues in trainings that are delivered to employ product know-how to sell efficiently and finally is refined in the grooming stage of the channel staff for an improved sales performance and to create service excellence. Organizations not only have to consider their full-time workforce, but also the availability of skills from third parties, such as outsourcing partners and placement agencies. Investing time and effort in developing these capabilities can help organizations increase productivity, improve responsiveness and develop resiliency to shifts in the marketplace. A brand’s mindshare and its sales are critical success factors of the business performance. Competitive brands focus on creating service excellence by building strong customer relationship and by retention of trained channel staff. Our powerful learning tools help to create synergy between your sales force and business development. By use of our proprietary tool – Critical Mistake Analysis (CMA), we ensure that our training is relentlessly focused on subjects that will matter most to the business. This in turn helps our clients save their valuable time and investments in training, enabling them to focus on improving their core sales productivity. Training curriculum is designed on a single cornerstone of teaching that will have highest impact on the business. Over the past few years, we have observed that large retails seek to train their workforce in order to create tangible business results such as higher retention of skilled workforce, increase in sales productivity, revenue and brand loyalty. NIIT has been offering Soft Skills Training Courses for professionals, focusing on their overall development. Channel Services - our operating framework Engage to Empower - Screen
- Build
- Mentor
- Measure ROI
Screening is a selection process done in three-steps of steps of tests and elimination. Building right skills of retail staff members is channelized through a series of sales, product and customer service trainings. Through our mentoring, we use Job Performance Measures (JPM) that provides an appropriate learning plan of an individual to the stakeholders. Business returns are measured through performance and productivity graphs. Contact the corporate division of NIIT to discuss a suitable solution for your channel employees, write to us at corptraining@niit.com or visit us at www.training.com
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soft skills training courses, soft skills training, Time Management Skills, Communication Skills Training, Communication Skills,
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