Overview : Writing any kind of business document, be it a memo, letter, or a report, is fundamentally about creating an understanding between the reader and us. How we go about accomplishing this makes all the difference in the world. Regardless of our educational background, most of us have not been taught how to approach writing in a direct, straightforward manner. As a result, this can make the experience of writing very frustrating - whether we are a beginner or have been writing for a long time. This webinar corrects this gap in your education. You will learn a one-of-a-kind writing process (think of the role a recipe plays in cooking) that will help you easily organize your thoughts and get your ideas clearly across to your reader. You will also learn how to get started, to effectively plan and organize letters, and the best tone to use when addressing your reader. Why should you attend: At the start of my teaching career, I noticed that my students approached their writing haphazardly; they got it done, but the process they went through, regardless of their educational background, was routinely a frustrating experience. Witnessing their struggle, I vowed that I would do my best to simplify for my students the writing process. I believe that one of the ways that I have accomplished this has been by teaching a unique writing model that I have developed, which I call "The Writing Caps." As a result of employing this model, my students have gained greater confidence in how they approach their writing and an increased capacity to write business documents that are unified, well-supported, organized, and easy to read. Areas Covered in the Session: The key elements of effective memo, letter, and report writing; How to use "The Writing Caps" so that when they write any kind of business document they will do so with ever increasing mastery; Characteristics of Effective Writing Beginnings/endings to letters Pre-writing techniques Planning and organizing letters Tone/considering the reader Ways to apply what they learn back on the job Who Will Benefit: HR Managers Office Managers HR Administrators Managers Supervisors Robert Elliott has worked with individuals and groups throughout North America, Asia, Micronesia and Europe as a speaker, corporate educator and leadership coach. He has conducted his Creating Quality leadership, communication, and relationship building programs with executives, middle management, and support personnel from Fortune 500 companies as well as smaller companies in the fields of technology, healthcare, insurance, entertainment, and manufacturing. In addition, he has worked with federal and state agencies, the military, law enforcement, and county and city governments. business writing
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