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When you first start to get into online marketing and test the waters a bit, it's not difficult to become overwhelmed. As you sort through information in articles and online forums, you'll see all types of lists featuring "how you too can be the next big thing!" Those lists likely all contradict one other. Mike Dillard One will say that you should be patient if you want to be the next big thing. Another is going to say that you have to have plenty of business savvy. Nevertheless, others will say that creativity is the key to wild and astounding success. And, of course, you can't forget about all of the people claiming that all you have to do is pay for their software if you desire to be the next big name in Internet marketing! The truth is that all of these things are essential to your success (well, perhaps not all of those software systems, but the other stuff). Business smarts, creativity and patience are all very crucial to your success. None of these things count much, though, if you are not able to communicate well with your customers. Good communication involves more than simply setting up a kick-ass sales page. A good copywriter can take care of that aspect of your project. Good communication is more than having a gorgeous web site with an extensive FAQ section. A seasoned designer and writer can do those things. Being good at communication requires learning to handle interpersonal communication as well as your copy and web site. So, what do you need to do that? 1. Respond to every email you get within 24 hours of it arriving in your inbox. This is no joke. You don't have to write a long reply for every mail. You can merely inform the person who emailed you that you've gotten his email and will be getting back to him soon. It is a good idea to include a snippet that references something the original emailer has written. This indicates to the person that you genuinely go through every email you got and are not an autoresponder. 2. Answer your phone. It's not a good idea to screen your calls. The Elevation Group Reviews When your phone starts ringing, answer it by the third ring. Do this even if the Caller ID tells you that the call is from someone that you really do not want to talk to. You might be happy to find out that there is an exemption to this certain rule. Don't fret about being tied to your telephone aroudn the clock. What you should do is set clear business hours during which you can talk on the phone. Put these hours up on your website and include them in your voice mail message. And, obviously, return your phone calls. 3. Follow up with individuals to be sure that they have gotten your memos, emails, messages, etc. This demonstrates to them that you value your correspondence with them. It will help your clients and customers trust you more if you actually take the time to ask if they have any questions about your messages so that they can ask you to clarify anything they need clarified.
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