DGI - Customer Testimonials |
When choosing a gemological laboratory to supply you with diamond appraisal services it is important to make sure you pick not only a well respected Institute but also one which provides excellent customer service. A leading gemological laboratory should offer a combination of top quality, objective, professional appraisals, prompt delivery and the type of efficient, courteous, even friendly service you, the customer, ought to enjoy.
One way to learn if a gemological laboratory, the services of which you consider using, is truly up to the task is to check what this laboratory's former clients have to say about the service they received. Here are testimonials which describe what you can expect from DGI :
"I first turned to DGI in 2011 when I began to feel that the diamond appraisal reports I offered my customers were not as detailed and impressive as I would have liked them to be. From the very get go I was nothing less than 100% satisfied with the quality of service they provided. When contacting DGI representatives (whether by phone or Email) it becomes apparent that you are dealing with the most competent professionals in the business.
When I received the first appraisal I knew immediately that I had found the gemological laboratory I had hoped for. DGI appraisals are of the kind that leave my customers with no doubt as to the quality of the stone I offer them. A DGI diamond certificate leaves no place for misinterpretation, all possible aspects are addressed. Time and time again I feel proud when placing such a certificate in the hands of a potential client."
Chris Herdon - Dallas Design Jewelry
"As the owner of a jewelry business catering for upper class clientele I always placed great importance on providing them with the most professional, objective diamond appraisals. As most anyone in the business I had heard of DGI and knew they are a well known, highly respected gemological laboratory located in the Israeli diamond exchange complex. But, old habits die hard and it took me a while before I turned to they for the first time, just to see what kind of service they could offer me. The professional, highly detailed, conveniently drafted, impressive appraisal they promptly supplied made me feel sorry I did not start doing business with them sooner.
Today I order all stone as well as Jewelry appraisals from DGI. Once I experienced the kind of high quality service they offer I would not feel comfortable with offering potential clients anything less than DGI diamond certificates, diamond and jewelry appraisals."
Jake Booth - Booth Diamonds and Designer Jewelry, Boston
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