When hiring commercial cleaning services, your reputation is on the line. A well kept office, just like a poorly maintained one, speaks for itself. Like any vocation, trained janitorial personnel should be efficient and responsive. The cleaning industry is constantly flooded with new products and techniques. Does your cleaning company conduct periodic training to keep its employees familiar with the latest innovations? |
While we're on the subject of employees, does your service keep close track of its employees and hold them accountable for the job they do? Technology allows for easier performance monitoring. When you're evaluating commercial cleaning services, discuss these programs with the salesperson. The evaluation criteria and methods they use to assure performance accountability can be indicators of their employee's productivity.
Does your prospective company offer customized service? In the cleaning business, one size does NOT fit all. The needs of a small office vary greatly from a 40-story skyscraper. Every business has its own specific needs. So, select a commercial cleaning services provider that truly understands your needs and tailors its services to satisfy you. The more responsive the company, the better the outcome.
Since the world is "going green," so is the janitorial business. Do you want your service to be eco-friendly and utilize 'green' products and practices? Here's a giveaway hint, if a service spends a generous amount of time with periodic employee training, you can bet that some of those efforts involve new green cleaning initiatives.
Here are some signs to suggest that a change might be necessary when it comes to your cleaning service:
Insufficient dusting: Is there a layer of dust on the windowsills, hard to reach upper walls, ceiling corners, cabinet tops or behind doors? Without exception, good cleaning crews dust everything, every time they visit. Even the hard-to-reach areas. It's a staple of any office janitorial service.
What do the carpets look like? High traffic areas demand extra attention. If your vendor truly believes in personal service, the crew will stay on top of this and you won't even see dingy areas or problem spots that darken your carpets. However, if you can see obvious wear, your customers and employees certainly can too. Does your service nip this problem in the bud?
Un-emptied trash cans drive everyone crazy. How can a cleaning crew overlook those? What's Friday's employee lunch leftovers still doing in the kitchen trash can on Monday morning? If your cleaning company allows this to happen more than once, start looking for a replacement. Is your cleaning company responsive? Now, no one's perfect and the above "don'ts" can occasionally happen. So, share your approval - and concerns - with your janitorial company. If they're professionals, they'll be responsive, fix the problem, and it won't happen again.
The right professional commercial cleaning services will protect your business' value, strengthen productivity, and enhance your professional image.
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