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How to engage your clients with a mobile app by Fabiola Groshan





How to engage your clients with a mobile app by
Article Posted: 03/21/2014
Article Views: 162
Articles Written: 9460
Word Count: 525
Article Votes: 0
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How to engage your clients with a mobile app


 
Business
Having a website is not a luxury anymore. In fact, in the near future having a website will not even be enough to keep your customers loyal. Of course, it will still be necessary, but entrepreneurs will have to take even more measures to reach clients and make a good impression online. The trend can already be foreseen: responsive websites and mobile apps. People spend more and more time browsing the web from smartphones and tablets and keep desktop computers just for work or watching movies. In this context, you need to make sure that you build a mobile website that is adapted to these devices. Moreover, based on your field of operation, you can create a mobile app. The process might sound complicated, but you can find smart solutions by getting in touch with the best developers. In the tech world, minimalism is the rule of thumb and you don’t need to do something that is overly embellished. Just think of a simple concept, implement it professionally and promote your app to engage clients.

First thing’s first, though. Before launching your ideas in the form of an app, do some research and find out how people browse your website. Is it from a mobile OS, such as iOS, Android or Windows Phone? In that case, you will have to make some changes in order to make the user experience as pleasant as possible. Strip your website of all unnecessary elements and make browsing as smooth as possible. Go with a clean design, a minima interface and large, visible buttons. This way, no matter how the site is accessed, it can be viewed clearly and clients won’t be frustrated because they cannot find a certain section or product.

Secondly, consider creating your very own application. Contrary the popular belief, application stores aren’t made up of huge development companies. Most contributors are small, independent entrepreneurs who take a simple concept and maximize it. Your application can be shared with anyone: friends, family, colleagues and, most importantly, clients. The most efficient strategy is to incorporate your products and services into the application and allow clients to easily interact with you, in case they want to purchase something or just ask you a question. Apps should be made to attract new customers and keep the existent ones interested. Just like the saying goes, getting to the top is easy, staying there is harder. To make sure your clients don’t leave you for other competitors, you can use the app to send coupon codes, get feedback and make special offers.

All of this sounds great, but you’re probably wondering when these changes should be done. Unfortunately, things move fast in the online business world and competition is fierce, so you can be left out if you don’t keep up. Follow business trends before they become a common practice and try to be one of the providers that always think ahead. Not only will clients notice the difference, but you will start seeing a change for the better as well.

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