During the twelve months immediately following opening a dollar store it is important to understand all of the processes within your business. You need to know what happens and why. Then lock down each of the processes so there is no variation from employee to employee. If all follow the identically same processes, your results should be very consistent and predicable indeed. With that consistency will come an understanding of how best to operate your business. As you maximize the operation you achieve the very real potential for dollar store profits. Start learning and understanding the processes and procedures used in your business as soon as it opens. Especially focus efforts on the operational processes of your business. If you take a hands-on approach to your new business you should be fairly familiar with all of the processes within 90 days of opening a dollar store. Start examining each of the processes as soon as you gain that understanding. Use this timeframe to not only understand each process and procedure, but also to streamline and improve all of them. Once you really understand what is happening in your business, focus on ways to make improvements. Those improvements will equate to better results for your dollar store. That should mean dollar store profits begin to roll in more quickly for your business as well. Once you have come to a final process flow, stop immediately and document it exactly as it is being performed. If the process is efficient and effective, you’ve reached your first goal. Do not make any further changes at this point. Stop and lock down exactly what you are doing. You will undoubtedly find opportunities for improvement in the future. But for now, write it down and stop making changes. Next train all employees to the documented process. Following training it is important to set expectations that every employee will follow the documented process exactly as it is documented. You and they will know exactly the expected outcome when everyone follows those processes. By the end of your first 12 months after opening a dollar store business you should have completed all streamlining and documentation of operational procedures in your company. Don’t forget to document all future modifications and changes in those processes. Train every employee about the changes as soon as the change is documented. Then be sure to immediately hold everyone accountable to following the new process flow. Remember consistency in the execution of your processes is one of the keys to achieving and then maximizing dollar store profits. To your dollar store success! Find out how you can open your own dollar store business. Bob Hamilton is an entrepreneur, author, writer, business consultant and trainer.
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