|
|
 |
|
| Articles by WNS Global Services |
1. 5 Trends for the Global Airlines Industry
October 11, 2013
The trajectory of the global airline industry is pretty much like that of an aircraft. At times it takes off for the high skies and at times, it dips to ground levels. In between these highs and lows, lies the story of the industry – of its survival, of the new and emerging trends that fuel its grow...
|
|
 |
2. WNS Case Study : Transform Travelocity's Offline
September 27, 2013
The Client Travelocity.Com (Travelocity) is the second largest online travel agency in the world and sixth largest travel agency in the United States. Travelocity is a market leader in the online travel service business and provides travel products and services to consumers through Websites and con...
|
|
|
3. Four Steps to Chalk Out an Effective Live Chat Strategy
September 27, 2013
Brands need to focus on delivering the best in-store experience online in order to remain competitive. Even as the buzz around social media keeps growing by the day, online chat is becoming an efficient and effective online tool that offers a customized, real-time solution. Although live chat is an ...
|
|
|
4. The Road to Innovation
September 06, 2013
In his book, The Future of Competition: Co-creating Unique Value with Customers, the prolific management guru, Dr. C. K. Prahalad, threw light on why innovating to satisfy customers and sustaining profitable growth is a challenge for most businesses. He attributed this paradox to the three major for...
|
|
|
5. Collaborative Problem Solving to Build Successful Partnerships
September 06, 2013
While globalization today paves the way for tapping new business opportunities in emerging markets, acquiring new customer segments and drawing up on new innovations, it also raises a pertinent question: Can a company with the objective of harnessing these exciting new opportunities have a narrow an...
|
|
|
6. Gear Up for Solvency II & IFRS 4 Phase II with the Right Partner
July 22, 2013
Why SSOs “Change & Synergies” – Critical Success Factors for Insurers in Today’s Regulatory Environment Two directives that will soon change the face of the insurance industry in the European Economic Area are Solvency II and IFRS 4 Phase II. While Solvency II focuses on establishing a single commo...
|
|
|
7. Transforming your Contact Center into a Revenue Generating Hub
July 22, 2013
Sales and Service – Two Sides of the Same Coin in the Changed World Order Increasing competition and unpredictable customer behavior are creating new ground rules in business. They are driving strong customer relationships and customer loyalty to take center stage as the new ‘currencies’ that can d...
|
|
|
8. Debt-Collection Process Transformation
July 10, 2013
Transformed the Debt Collection Process of a Leading Provider of Information and Telecommunication Solutions for the Air Transport Industry. Reduced unallocated cash by over 50 percent in six months. Client Profile The client is a leading provider of global information and telecommunication solut...
|
|
|
9. WNS wins Golden Peacock Global Excellence Award 2013
June 12, 2013
WNS has won the Golden Peacock Global Business Excellence Award 2013 for exhibiting continued and consistent commitment towards ensuring quality measures and best practices across the organization.
“Winning this prestigious award is a source of great pride for us, and reflects the organizati...
|
|
|
10. Innovation is a two-way street in a BPM relationship
June 11, 2013
“Innovation is a 2-way street in a BPM relationship”, Keshav Murugesh, WNS’s Group CEO, to UK's Raconteur in an interview
Every client talks about “innovation” as the key area of focus in an outsourcing engagement. However, very few say they actually see it in their relationship with the pr...
|
|
|
|
|
|
>
|
|
|
|
|
| Author Login |
|
|
 |
Advertiser Login
ADVERTISE HERE NOW!
Limited Time $60 Offer!
90 Days-1.5 Million Views
|
|
TIM FAY
After 60-plus years of living, I am just trying to pass down some of the information that I have lea...more
|
|
|
|
|
LAURA JEEVES
At LeadGenerators, we specialise in content-led Online Marketing Strategies for our clients in the t...more
|
|
|
|
|
ALEX BELSEY
I am the editor of QUAY Magazine, a B2B publication based in the South West of the UK. I am also the...more
|
|
|
|
|
STEPHEN BYE
Stephen Bye is a fiction writer. His most recent novels are a 5-book “The Developer” series which be...more
|
|
|
|
|
PAUL PHILIPS
For more articles, blog messages & videos and a free e-book download go to www.NewParadigm.ws your p...more
|
|
|
|
|
LEVAL AINAH
I am an internet marketer and also an educator. My goal is to help others who are looking to improve...more
|
|
|
|
|
GENE MYERS
Author of four books and two screenplays; frequent magazine contributor. I have four other books "in...more
|
|
|
|
|
ADRIAN JOELE
I have been involved in nutrition and weight management for over 12 years and I like to share my kn...more
|
|
|
|
|
MICHAEL BRESCIANI
Rev Bresciani is the author of two Christian books. One book is an important and concisely written b...more
|
|
|
|
Author: WNS Global Services
