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Author: Jeremy Francis
Company: Buy and Train.Com Ltd
Website: www.buyandtrain.com
Author Comment / Biography:
Jeremy Francis has worked in human resource development for over 30 years.
From a background in Training and Development within leading British and American banks in 1982 he became a self-employed Human Resource Development Consultant working with blue chip corporates. He founded Rhema Group in 1985 with the aim of providing customised human resource development solutions globally through the use of consultancy, instructor led training, coaching, psychometric assessments and learning and development resources.
He is now CEO of Buy and Train (www.buyandtrain.com) which provides online, downloadable training and personal development resources.
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| Articles by Jeremy Francis |
1. The Best In Class IT Consultant
May 28, 2013
Introduction In the fast moving and ever changing world of IT the ability of IT Managers and Practitioners to be truly effective consultants has never been greater.
So what are the capabilities and attributes displayed by the very best IT Consultants? I believe they fall into seven categori...
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2. Personal Growth and Development
February 14, 2013
Grow your people to grow your business If you want to know the key to the long term of success of your business it is simple - recruit the RIGHT people and GROW them! Grow your people and they will grow your business.
Use the following DEVELOP formula.
D = Development Proc...
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3. LIVING BRAND VALUES
February 14, 2013
You are the Chief Executive of a well known brand or perhaps a collection of well-known brands. You have developed clear brand propositions and your advertising and P.R. has been carefully designed to reinforce these propositions. The only problem is that your market research tells you that customer...
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4. Increasing Productivity in Hard Times
February 14, 2013
Every organisation at some time goes through hard times. This may be down to mistakes of judgement it has made or because of external market conditions. It’s at these times when engaging the whole workforce in productivity improvement becomes a critical issue.
There are seven facto...
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5. The Effective HR Manager
February 14, 2013
Winning the respect, trust and confidence of line managers and making a difference
Ask many line managers what they think of HR managers and you will get a variety of views from the positive to the most damning.
Examples are:
• “Excellent. Very professional.”
• “Ve...
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6. EMPOWERMENT IS IT WORTH THE STRUGGLE?
February 14, 2013
I was once empowered without realising it.
I had made a job move which, with hindsight, was overlyambitious. As I sat in front of the Human Resource Director, on my first day, I decided to take the initiative.
'How do you see my priorities in my first year?', I enquired with bounce i...
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7. CUSTOMER CARE TRAINING - BECAUSE WE CARE?
February 14, 2013
“Because we care...”, the notice began, “our staff (the notice continued) will visit this Gentlemen’s W.C. on the hour, every hour, to inspect it and ensure that it is always in a condition in which you would want to find it.”
Below this impressive piece of narrative there appeared the hours...
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8. COMPETENCY FRAMEWORKS ARE GREAT, BUT WHAT ABOUT THE LEADERSHIP?
February 14, 2013
“What, in your view, is currently the most important H.R. issue you face in your company?”
This question was put with genuine interest by one training manager to another at a dinner the writer recently attended.
The response from all those within earshot was a hushed silence. “The id...
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9. COACHING - THE BETTER YOU ARE THE MORE YOU NEED IT
February 14, 2013
INTRODUCTION Why is it that in the sporting world the best teams would never play against competitors without their coach being ever present? Why do individual golfers, tennis players or athletes meet with their coaches almost daily? How is it that the best performers demand more and more from thei...
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10. CAN ANYBODY SELL...?
February 14, 2013
I don’t know about you but it’s not often I meet an effective sales person.
It isn't the buyer's fault. Buyers, guess what, generally want to buy. And they can even buy without being tiresome or difficult if they are helped to buy rather than sold to.
What's the difference?
T...
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