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Businesses are split in to those who produce a product and those who provide a service. These days it seems as though there are more service providers than producers of items and the trend will most likely continue. One of the new services which I have come across is in the field of conference call services and conference call service providers. Conference call services: These are basically the services which are provided to businesses and individuals who wish to make a conference call, either as a one off or as a regular part of their communications. A conference call is a telephone or web conversation between more than two different participants. Some of these may just wish to listen in to the conference, but others will wish to partake in the conversation. Some of the services which are available are: Operator assisted conference calls- this is when an operator working for the company is in charge of the smooth running of the call and is the one to greet callers as well as arranging everything, from the list of participants to the recording of the call. Being able to reserve the time of the conference call so that everything is prepared. Being able to make a conference call without a reservation, so that a last minute meeting can take place. Providing security in various forms. Security of conference calls: There is a lot of corporate espionage and sabotage going on these days as so many businesses all compete for the same custom and share of the limited market. For this reason, security issues are very important and this applies to the field of the conference call service too. A good conference call service provider will deal with the issues in the following way, usually with the operator assisted calls: Allowed Participants List - The call host can supply AT Conference with a list of participants you wish to allow entry into your conference call. As callers are arriving, the operator attending to your call will only allow previously approved callers to enter. Late Arrivals and Call Lockdown - The host may set up security parameters for the conference call in advance with instructions to not allow persons arriving late to join the call. Additionally, the host can instruct the operator attending the conference call to lock the call at any time. Attendee Removal - The host may instruct the attending operator to remove someone from the conference call at any time. These are some of the advantages of using conference call services providers and it is up to you to look around and try to find the company which will best suit your needs and provide the best value for money for you. The costs and services will vary from company to company but the prices tend to be on the reasonable side, especially when you think about how much money you will be saving in terms of travel costs and other expenditures.
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