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Small business organizations can deliver superior customer care services with the support of a feature-rich IP PBX business telephone system, thereby enhancing business efficiency and productivity with minimum investment. Business Offices at Reduced Overheads The setting up of a feature-rich IP PBX business telephone system largely helps to reduce your business and telecommunication expenses. Calls to local and overseas locations can be made at economic rates. Based on your changing business requirements, several extensions can be maintained from an existing telephone connection. The VoIP PBX business telephone system also enables virtual business branches to be opened at preferred locations without creating physical offices and business locations to be shifted without altering existing phone numbers. Professional Communication Experience for Clients IP PBX business telephone systems are incorporated with sophisticated call management features for efficient handling of business calls. These include auto attendant, find-me/follow-me call forwarding, voicemail, automatic call distribution, caller ID, call conferencing, voice to email, call waiting, fax to email and much more. The auto attendant answers incoming calls with appropriate welcome messages. Callers are provided with a menu of options for transferring calls to required extensions. The auto attendant efficiently manages several calls arriving simultaneously and performs call forwarding without transmitting the conventional busy signals. All these features provide callers with an excellent communication experience. Uninterrupted Business Interaction The call forwarding feature enables you to enjoy uninterrupted communication with your clients. Business calls to be forwarded to your personal landlines and cell phones. Unanswered calls are diverted to the voicemail box, enabling the callers to leave voice messages, which are forwarded to your email account. The message arrivals are promptly notified on your cell phone. In this way, the feature-rich IP PBX business telephone system keeps you connected with your clients wherever you are. VoIP or IP Telephony systems have been around for several years, and Cisco Systems is one of the undisputed leaders in this field. VoIP makes use of the Internet Protocol to establish voice communications, while traditional telephone systems use telecom providers' networks to establish voice calls. In most cases, calls made using VoIP are delivered at the same level of quality as a regular telephone call. The main difference lies in its cost. VoIP calls are only a fraction of the cost of a regular phone call. Going in for an IP PBX business telephone system does not mean installing expensive equipment at your business premises. Reliable IP PBX service providers maintain the necessary infrastructure and help you to enjoy PBX services at affordable monthly charges. Hosted IP PBX system comes with a range of features including auto attendant, voice mail, fax to email and call forwarding.
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