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The average day for a plumber is filled with a lot of driving, a lot of planning, and a lot of picking up necessary items. Jobs often change suddenly once the access to interior components has been established. There might be a pipe with the wrong thickness for a particular coupling or elbow you have, or you may have to get more piping. How do you make the most out of your trips and avoid unnecessary spending? Keep the following advice in mind the next time you build a relationship with a plumbing supply company. Establishing Dealer Perks There are two kinds of perks you can expect to receive from a plumbing supply store. The first set are the official options they give dealers. Sometimes by paying a small members fee, or simply registering your business as a wholesale purchaser (assuming either you or your company has a wholesale license) is going to save you massively right away. But, aside from this obvious detail, there are often other perks to working with a company consistently. The second kind of bonus you should be looking for is customer dedication. Does the company try their hardest to meet customer demands and goals? Here's a good testing method: Go into the plumbing supply store on a busy midmorning, when there is a line up to the purchasing counter. Witness how the clerks and staff interact with the plumbers they assist. Are they friendlier? Are they on a first-name basis? This genuine connection is a good sign that you will be making a smart decision by building a relationship with that company over time. Ordering, Shipping, and Restocking Schedules When it comes to business, there has to be more than just excellent customer service. What kinds of shipping offers do they arrange for last-minute and emergency situations? If your client needed their shower fixed before a big family gathering, and you needed a part ASAP, would they be able to ensure that it was overnighted, and guarantee an arrival time? Also check to see when their restocking schedule revolves. In other words, what day of the week do most of their shipments come in? Do they place shipments as soon as an item gets low on stock, or do they wait to place large orders at the end of the week? These kinds of availability options can greatly affect the performance and turnaround times you can offer to clients, which will in turn, affect your success. Managerial Connection Finally, you might have a better time coordinating with either a sales or operations manager to ensure that your needs can be met. Get an honest opinion from them when detailing your client volume. With the number of plumbers they already have coming in, can they take on another? Has your parent company worked with this supplier before? Talk to your own manager to get a broader picture of what is available. If you're independent, talk to some local companies, and try to get an idea of which plumbing supply companies they prefer to work with. To learn more about their options for plumbing supply, Limestone County, AL residents should visit http://www.mccrarysupply.com/.
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