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| Articles by Kathleen Hill |
381. ITIL - Integral Issues for Release Managers
November 29, 2010
Formerly, before the proliferation of ITIL-based information management systems, the project manager was the one held responsible for the outcome of the developmental stage of the application. He also had final say as to whether the system was ready for full implementation or if it needed to undergo...
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382. Discover Which ITIL Training Program Is Right for You
November 29, 2010
During the 1980's individual organizations throughout the world relied on management systems which they themselves created. These were widely disparate from one another in structure and operation. As a result the interaction among the many systems was limited by their differences. For instance, one ...
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383. ITIL Training - The Learning Stages of ITIL
November 29, 2010
There are typically three phases of training before you become a full-fledged ITIL expert. Each phase comes with its corresponding exams to validate your comprehension of the principles and practices of that specific stage in your training.
Foundation Training
The first phase of the ...
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384. What Is Involved in ITIL Training and Certification?
November 29, 2010
The Objectives of the ITIL
In an effort to standardize the methodologies, processes and process hierarchies of IT management, the Information Technology Infrastructure Library was developed in the 1990's by the Central Computer and Telecommunications Agency of UK. At that time, the trend was...
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385. A Brief Overview of the Information Technology Infrastructure Library
November 29, 2010
Information Technology Infrastructure Library, or ITIL, was created by the British government in the 1980's in an attempt to create a standard for the efficient and effective utilization of its several IT resources. The British government, with the help of IT professionals who applied their experien...
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386. ITIL - Understanding the Three Levels of ITIL Certification
November 29, 2010
ITIL has three levels of certification: Foundation, Practitioner and Manager. The Foundation Certificate is the entry-level certification, while the Manager Certificate is the highest level in ITIL accreditation. Here are the three certifications in greater detail:
Foundation Certificate - I...
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387. ITIL Foundation Training - The Six Processes Involved in Service Delivery
November 29, 2010
The ITIL foundation is the entry-level certification program, which will help advance your career as an IT professional. The Foundation training focuses on twelve main areas that are grouped into the Service Support and Service Delivery. The following are descriptions of the processes of Service Del...
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388. ITIL Foundation Training - The Six Processes Involved in Service Support
November 29, 2010
ITIL foundation training is the first level of entry to an ITIL certification program. Focusing on twelve primary areas, the Foundation program is grouped into two big sections: Service Support and Service Delivery. Below are summaries of the six processes which make up Service Delivery:
Ser...
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389. ITIL V3 Qualification - Structure and Certification Accreditation
November 29, 2010
The third version of ITIL offers a modular approach to certification. It consists of a series of certifications that are focused on different aspects of ITIL, to varying levels of detail. The following structure provides students with flexibility, and also makes ITIL certification achievable and acc...
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390. The Importance of ITIL Training and Certification for the Future
November 29, 2010
One thing we can be sure about is that nothing will happen in future without Information Technology being a part of it. Whether it is a product or service IT will have it covered and its rapid growth is an indication that much sooner than later, anyone who does not get on the band wagon will be left...
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Author: Kathleen Hill
