I am a single 35 year old mom and have a 4 year old son with MS and to this day we have never had any problems with the insurance company except for one. You hear so many stories of insurance companies dropping their customers but you wont get no complaints from me. I hope I am not the exception. While we were driving one night on vacation John (my son) and I were headed back to the hotel. He began experiencing nauseous like symptoms. We got back to the hotel got him medicated and he went fast to sleep. It was after 9pm so I waited to make arrangements to see a local specialist in the morning. The next morning I contacted my doctors office and ask if they could help me locate and recommend a specialist from the provider list. We were so far from home I was concerned that with any visit or medication that was recommended I may have to pay full price with no coverage. For several hours the office kept putting me on hold, they were very busy and I had to called back often. Just like that it had become late and John was not improving. The phone rings and apparently the doctors office had contacted my insurance company and there was an agent on the line. There was only one doctors office that specialized in children with MS but did not accept my insurance. Johns symptoms were getting extreme by the minute. The agent was going to have to get back to me I was going to the nearest hospital if I had to. As cab pulled up and we start climbing in I get a call on my cell, its my agent. He contacted the local specialist and arranged for us to have coverage. Luckily it was only the medication John was taking that was making him feel so bad. within 5 months the insurance company changed its policy and expanded the provider coverage. I can honestly say it has been great ever since. Its been 2 years and I haven't had any problems with my insurance company or even have to challenge any claims. Every service we have needed the insurance company has paid and without any issues. That's my story lets hope I am not the only exception. To discover a plan that will fit your family like a glove you have to compare health insurance plans. You want to get the greatest health insurance that is available for a price that you can afford.
Related Articles -
health insurance, why insurance, insurance help,
|