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New Hire of Eric Bienvenu as dedicated CBCI Video Managed AccountManager for Ottawa MONTREAL, May 15, 2012 - CBCI Telecom, Canada's Leader in Visual Communication, announcedtoday the hiring of Eric Bienvenu as CBCI Video Managed ServicesAccount Manager for the Ottawa region. Bienvenu has a passion fornew visual communication technologies with a focus on maintaining aclear understanding of how to best service and maintain thesupporting network around it. "With more than a 200% growth in clients over the last year it isonly logical for our CBCI Video Managed Services team to increase,"commented Jackie Chisholm, Director of Video Managed Services. "Weare continually searching for candidates that demonstrate a strongservice industry background. Eric's experience and desire to bringthe right solutions to our customers makes him a sure fit to ourexpanding team and CBCI Telecom's core values." CBCI Video Managed Services is becoming more and more popular asbusinesses are adopting video conference as their preferred methodof communication. CBCI Video Managed Services purposefullysimplifies organizational adoption of video conferencing at anadvantageous cost. Organizations representing all vertical marketsare embracing CBCI Video Managed Services as a guarantee forenhancing video conference access and capabilities. "Everyone wants to use TelePresence but not everyone can invest inthe infrastructure or the expertise to support it. By using ourcloud-based services our clients know they are accessing the latesttechnology at all times," said Jackie Chisholm, Director, CBCIVideo Managed Services, CBCI Telecom. "We've built CBCI VideoManaged Services by listening to our client's needs and intend tocontinue offering services that are flexible and tailored to fittheir visual communication needs not only today but well into thefuture." CBCI Video Managed Services provides organizations with theservices they need for an optimal video conference user experience.The services offered constantly evolve and have recently added thefollowing services to its portfolio: Web Conferencing - Use a rich, real-time collaborative webconferencing platform for productive and efficient meetings. End-user training - Practical and theoretical training to operatethe video conferencing end-points. Online Video conferencing Reservations - Preplan your videoconferencing sessions online, through a secure login. Current clients tap into the CBCI Telecom infrastructure anddedicated team of video conferencing specialists for their specificservice needs including: Bridging Services - Connect multiple people at once over videoconferencing regardless of the systems brand, the locations, or thetype of solution used. ISDN to IP Gateway Services - Communicate seamlessly with videoconferencing systems that are not using the same type of networkconnection. Firewall Traversal Services - A secure connection to your supplieror customer video conferencing units. Mobile Video Services - Access the outside world from anywhere atanytime from any computer or tablet. Recording, Streaming and Archiving Services - The ability torecord, view and store video conferencing sessions at anytime foron-demand viewing. Foresight in the potential market demands has played a big role inCBCI Telecom's Video Managed Services success. According to arecent Infonetics Research Analyst note, enterprise telepresenceand video conference equipment demand is up 24% year-over-year, andstrong double-digit growth in 2011 over 2010 is expected. Thegrowth is also expected to remain in the double-digit growththrough at least 2015. Client testimonials: "CBCI Telecom is my first point of contact. Best about CBCI is thepersonnel involved, the relationships with clients. You areapproachable, honest. Doing this survey is wonderful." "CBCI offers good value and has a lot of expertise in Video andaudiovisual solutions." "CBCI Video Managed Services are a less costly solution in thelong-term in managing our systems. I am more than satisfied withthe service, the response time is quick even when working withshort delays." Sidlee "The collaboration received from CBCI Video Managed Services teamfor the past years is invaluable to me. The Community LearningCentre Network, fully lends its support to CBCI Telecom as ourpartner of choice." CLC About CBCI Telecom CBCI Telecom is Canada's Leader in Visual Communications; ourmandate is to improve business human connection through visualcommunications. CBCI Telecom is at the forefront of Canada'sadoption of telepresence and video conference solutions in makingvisual communications simple and effective for business. We havebeen serving the corporate, health, education and governmentcommunities of Canada for more than 20 years. At CBCI, we don'tbelieve in a one-size fits all package, we believe in a visualcommunication solution adapted to your needs. We support ourclients in making their visual communications easy throughleading-edge professional services and CBCI Video Managed Services. CBCI Telecom is recognized as a Cisco TelePresence Master Level ATPpartner and has been named as Cisco Canadian Business Video Partnerof the year in 2010 as well as nominated as TANDBERG Partner of theyear for 8 consecutive years since 2002. In 2011, it ranked in theTop Information and Communication Technology Companies in Canada ofthe Branham300 list as well as on the North American VAR500 list.Know you can expect more with CBCI Telecom as we provide the mostknowledgeable and talented visual communication resources inCanada. More information can be obtained at. About CBCI Video Managed Services CBCI Video Managed Services is a program that offers videoconferencing network management and maintenance including bridgingservices, webcasting, streaming, monitoring, reservations andscheduling for all DSL, IP, ISDN and MPLS. Our Video ManagedService is flexible and can be customized to meet your specificvisual communication needs to get the most out of your network,while at the same time allowing your own staff to focus on theirown work activities. Our service offer is carefully evaluate frommultiple perspectives and based on your current and future needs --people, process and technology - in a collaborative effort. CBCITelecom's Video Managed Services can scale and grow as your needschange and, in fact, we are the only focused visual communicationintegrator that can offer our Managed Services both nationally andglobally. 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