Overview : Language alone is only, at best, 15% of a communication. So how do you send the other 85% across the ether? Here are presented new facts about human communication that you can use immediately to improve the message of your emails. Why should you attend:Do your emails convey the full message? Are they too friendly? Too distant? Too dry? Too fuzzy? Too detailed? Not enough information? Sound strained? Areas Covered in the Session: Visual words Sound words Feeling words When to use what kinds of words for maximum receptivity and understanding on the part of the receiver Power words Humor? Danger words Short? Secrets? Truth Avoid these Helpful aids Wear their shoes Who Will Benefit: Managers Human Resource Professionals Trainers Consultants Supervisors Dr. Genie Z. Laborde, Ph. D., Internationally recognized seminar leader and author with 31 years experience in her field, is also the Founder of International Dialogue Education Associates, inc. Dr. Laborde designs her programs, produces her videos to complement the trainings, and certifies her trainers to conduct the programs. business writing
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