Do the cleaning technicians possess any certificate from a recognized body? Are they certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification)?
Technicians certified by IIRC are required to undergo thorough training. They get trained to handle different types of rugs, depending on the material used for its making like silk, wool, sisal and the design, like modern, oriental or transitional and the country where it was produced such as India, Persia and China. Getting hold of this official recognition is expensive but establishes the credentials of the company offering carpet cleaning services.
Is the company rated by the BBB (Better Business Bureau)?
You’ll find companies of good reputation registered with BBB (Better Business Bureau).
Is the company bonded and adequately insured?
Rugs are very costly and have emotional value. You would surely like to ensure that your rug is adequately protected against theft and other damages.
What all is covered in the formal quote of the company?
Generally it should cover inspection of carpet at your place and its subsequent cleaning brushing and drying. Many rug cleaning Houston companies offer extra services like fabric protector, moth repellent treatment, installation of rug pad and minor repairs.
What kind of equipment the company owns?
Though the method needed for cleaning depends on the kind of rug, professional cleaning companies possess various expensive tools. These companies have special equipments for dusting, washing and drying. Many companies would simply wash your rug with chemicals, which may not spoil your rug but will surely fail to clean it.
Does shifting of furniture form a part of services offered?
Moving furniture incorrectly can harm your rug.
Is the company offering pick up plus delivery?
If the company is offering that facility, how much does it cost? Oriental rugs are often quite heavy and difficult to transport. Some companies may offer this service free.
Is the company offering any guarantee for its services?
You would like to ensure that your rug won’t get damaged. Make certain that the service provider honors its promises.
Before formalizing the contract, does the company offer in-house quote in writing? What are the likely reasons that may add to or reduce the expense?
Reputed rug cleaning Houston service providers always offer an estimate of expenses before collecting your rug. Though there could be changes in the total expense of cleaning at the time of cleaning the rug, the company should keep you informed of the same without losing much time.
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